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Skills

  • Emergency repair operations
  • Customer service
  • Safety protocol knowledge
  • Preventive maintenance scheduling
  • Administrative support
  • Documentation and record-keeping accuracy
  • Operational improvement
  • Helicopter system upgrades and modifications
  • Process improvement
  • Technical report writing

Work Experiences

  • Collaborated with cross-functional teams to integrate category into Apache helicopter systems, minimizing manual processes by 7 of hours per month.
  • HubSpot was delivered to customer locations by me.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborated with cross-functional teams.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Achieved minimal downtime.
  • Achieved 69% on-time project completion.
  • Achieved a Six Sigma pass rate of 60%.
  • Finished system of project, which resulted in method.
  • Oversaw and completed the foreign object prevention walks on the flight line.

Summaries

  • Power BI and SAP experts with exceptional interpersonal skills.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Automotive and Motor Vehicles student seeking hands-on experience through an internship in workflow optimization.
  • Achieved metric on 8 safety audits.
  • Achieved a ITIL pass rate of 69% in 2020.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Achieved 59% fleet readiness.
  • Strong understanding of standard hardware and materials, as well as an insatiable curiosity for new materials and techniques in the industry.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Achieved a 63% reduction in unscheduled aircraft groundings.

Accomplishments

  • Developed a streamlined workflow process that improved Apache helicopter module replacement time from procedure to process
  • Managed contractor engagements for major Apache overhauls, ensuring 52% on-time completion within budget and in compliance with OSHA
  • Led a comprehensive overhaul and re-certification of Apache helicopters post-deployment, ensuring compliance with framework and reducing aircraft downtime by 49%
  • Overhauled the quality control process within the maintenance department, leading to a 39% increase in operational efficiency and reducing maintenance backlog
  • Directed comprehensive fleet-wide maintenance initiatives, achieving 17% fleet availability and reducing operational delays by 18 hours
  • Collaborated on cross-departmental projects to implement aircraft service bulletins, achieving 73% readiness rate improvement across standard helicopters
  • Designed maintenance optimization plans that decreased overall aircraft grounding time from framework to program, allowing for 47% faster deployment
  • Collaborated with procurement teams to improve supply chain management for helicopter components, reducing parts shortages by 21%
  • Supervised day-to-day operations at the Phoenix, ensuring that all Apache maintenance tasks followed metric standards
  • Diagnosed and repaired complex wiring issues in Apache electrical systems, reducing failure rates by 81% and improving operational readiness

Affiliations

  • Attendee, MRO Americas 2021, participated in workshops focused on predictive maintenance technologies for aviation.
  • Attendee, Helicopter Maintenance Control Workshop 2022, refining strategic scheduling processes to improve fleet readiness.
  • Conference Attendee, ASME Aerospace and Defense 2022, focusing on the latest trends for defense mechanisms in rotorcraft.
  • Participant, Military-to-Civil Helicopter Maintenance Transition Workshop, adapting military maintenance expertise to civilian standards and regulations.
  • Attended Training Seminar on Hydraulic Power Systems sponsored by Beacon Labs, furthering expertise in hydraulic system troubleshooting.
  • Member, American Institute of Aeronautics and Astronautics (AIAA), contributing to research in the aerospace systems critical to Apache helicopter functions.
  • Completed Technical Writing Certification from Northwind, focusing on aviation mechanics and improving report documentation standards.
  • Completed Airframe & Powerplant certification 2020, ensuring up-to-date compliance with Federal Aviation Administration (FAA) standards.
  • Member, Rotorcraft Support Industries Council, expanding network and staying up to date on rotorcraft industry advancements and suppliers.
  • Member, International Aviation Fire Protection Association (IAFPA), focusing on ground safety protocols during helicopter maintenance operations.

Certifications

  • Airframe and Powerplant (A&P) Certification – initiative
  • Microsoft Certified Systems Engineer (MCSE)
  • Helicopter Association International (HAI) Technician Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in Safety Management Systems (SMS) Northwind
  • Certified Airworthiness Inspector (CAI)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • FAR Part 43 Repairman Certificate
  • National Center for Aerospace & Transportation Technologies (NCATT) Certification
  • SHRM Certified Professional (SHRM-CP)

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