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Skills

  • Database management software
  • HTML and XML
  • Test Director 8.0
  • Change management and adoption strategies
  • Client communication and presentation skills
  • Algorithm implementation
  • Solutions deployment
  • Program testing software
  • Agile
  • Product lifecycle management

Work Experiences

  • Worked with members of the standard business unit team to design a new application system to meet client demands for mobile computing capabilities.
  • Wrote detailed reports three years on project specifications updates, progress, identified conflicts, and team activities.
  • Was in charge of a team of 15 developers and business analysts working on a $2-million project to develop a new category system.
  • Advised on application licensing arrangements.
  • Was in charge of implementing new software applications and operating system rollouts across a variety of business units, including ServiceNow and Salesforce.
  • Achieved a 56% conversion rate.
  • Collaborated with key stakeholders to assess business needs and translate them into actionable IT system requirements, enhancing productivity by introducing framework.
  • Built and managed relationships with third-party vendors and partners to ensure seamless integration of Microsoft Excel across multiple platforms in Chicago.
  • Aligned sales pipelines.
  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.

Summaries

  • Achieved a 66% pass rate among participants.
  • Application Consultant is a multi-talented Application Consultant who is consistently rewarded for planning and operational improvements.
  • Boosted operational performance and client engagement by 51% %.
  • Aligned curriculums with business needs.
  • Achieved faster implementations.
  • Within Computers Software, senior Application Consultant and outstanding performer in workflow optimization and stakeholder engagement.
  • Effective coach and mentor who is dedicated to leading gifted teams.
  • Built strong relationships with vendors.
  • Application Consultant with a strong background in developing functional specifications and leading software upgrades to completion. Vast experience in automation and custom application configuration, resulting in improved throughput of up to 67%.
  • Application Consultant experienced in performance tuning and software enhancements. Successfully implemented scalable solutions for complex architectures, driving performance gains of 66% in high-traffic environments.

Accomplishments

  • Served as the primary technical consultant for the deployment of Microsoft Excel in a the Northeast rollout, ensuring alignment with local compliance standards.
  • Successfully managed the data migration process for Ironclad Systems, transferring 6 TB of legacy data into the new platform using category.
  • Orchestrated a seamless upgrade for Salesforce, significantly reducing downtime during the transition, aiding in optimal operational performance.
  • Coordinated cross-functional teams to successfully integrate third-party SaaS solutions, improving system interoperability across 11 regions globally.
  • Designed a knowledge-sharing platform that empowered team members to access past project documentation, reducing time spent on onboarding new consultants by 72% %.
  • Designed and facilitated end-user training workshops for QuickBooks, improving user adoption and satisfaction levels by 27% after training.
  • Performed detailed needs analysis for Cedar Works and implemented tailored configurations leading to a 52% increase in operational efficiency.
  • Created comprehensive project closure reports for 6 stakeholders, providing detailed insights into budget, resource allocation, and future recommendations.
  • Created detailed functional specifications and collaborated closely with developers, ensuring on-time delivery of HubSpot updates.
  • Developed custom API integrations between Asana and method, resulting in a seamless workflow and reduced manual intervention by 57%.

Affiliations

  • Rotary International
  • Association for Information Systems (AIS), actively contributing member
  • Society of Human Resource Management
  • Scrum Alliance - OSHA
  • Association for Computing Machinery (ACM)
  • Lean Six Sigma Green Belt Certification, received in 2015 from Meridian
  • International Council of Nurses
  • Consulting Society for ERP Systems Specialists
  • American Medical Informatics Association
  • CompTIA Cloud+ Certification, received in 2020

Certifications

  • Google Professional Cloud Architect – Google Cloud
  • Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect - initiative
  • Microsoft Certified Systems Engineer (MCSE)
  • ITIL Foundation Certification - AXELOS
  • Certified Cloud Security Professional (CCSP) - standard
  • SAP Certified Application Associate - process
  • Microsoft Certified: Power Platform Functional Consultant - program
  • Project Management Professional (PMP) - PMI
  • MCSE: Core Infrastructure - procedure
  • Cisco Certified Internetwork Expert (CCIE)

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