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Skills

  • Internal auditing
  • Microsoft Office
  • CRM Systems
  • Course development
  • New hire on-boarding
  • Training solutions development
  • Budgets
  • Business operations
  • Client-focused
  • Proficiency in project management

Work Experiences

  • Achieved a reduction of 47%.
  • Provided staff training during demonstrations, meetings, conferences, and workshops.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.
  • Double-checked and double-edited all training materials for accuracy and compliance with company policies.
  • Taught new hires how to participate in cross-training exercises with more experienced employees.
  • Boosted credibility and skill validation.
  • Built strategic partnerships with framework.
  • Used my adult learning and performance expertise to evaluate work-related behavioral and ability issues.
  • Used a variety of training methods to diversify instruction, strengthen learning opportunities, and improve program success.
  • Championed staff development committees, driving the introduction of innovative learning solutions that yielded Employee of the Year in 2017.

Summaries

  • Staff development, process and productivity improvements, performance management, and curriculum design are all areas where a training professional with extensive leadership experience in staff development, process and productivity improvements, performance management, and curriculum design can help.
  • Expert in developing curricula and training programs that are aligned with clients' strategic goals, mission, and vision, as well as continuously looking for ways to improve service delivery.
  • Microsoft Excel expertise.
  • Professional development for various individuals in various roles is driven by outstanding interpersonal communication and innovative teaching methods.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 39% higher skill readiness.
  • Sharp professional promoting risk assessment and process improvement as part of a broad skill set.
  • Director of Staff Development with 17 years of successful stakeholder engagement and strategic planning experience.
  • Accomplished in developing customized training programs resulting in 30% improvement in workforce compliance and 40% boost in employee satisfaction.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Recorded
  • Increased
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified
  • Ensured
  • Developed a comprehensive leadership development program that led to 18 promotions within several months, increasing internal talent retention and leadership consistency.
  • Reduced
  • Marketing: Implemented marketing strategies which resulted in procedure growth of customer base.
  • Collaborated with HR to design career development frameworks that aligned with diversity goals, resulting in a 52% increase in underrepresented talent in leadership roles.
  • Initiated

Affiliations

  • National Training and Simulation Association (NTSA)
  • Society for Human Resource Management (SHRM)
  • National Association of Social Workers
  • Association of Information Technology Professionals
  • Compensation and Benefits Association (CBA)
  • Learning & Development Institute (LDI)
  • Toastmasters
  • National Management Association (NMA)
  • Chartered Management Institute (CMI)
  • Jaycees

Certifications

  • ISO 9001 Internal Auditor Certification for Continuous Improvement
  • Certified Professional in Human Resources (CPHR)
  • Association for Talent Development (ATD) Coaching Certificate
  • ServSafe
  • HRCI Senior Professional in Human Resources (SPHR)
  • CompTIA Network+
  • Senior Certified Human Resources Analyst (SCHRA)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certified Strategic Workforce Planner (CSWP)

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