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Skills

  • Test script development
  • Performance testing
  • Continuous Integration (CI) Pipelines
  • MS Office
  • Conflict resolution
  • Operational improvement
  • Root cause analysis
  • Team building
  • Process improvement
  • Collaboration with overseas teams

Work Experiences

  • Conducted security vulnerability assessments for system applications, addressing and mitigating 2 critical threats before launch.
  • Collaborated with the software architecture team.
  • Advanced to production after quality assurance.
  • Collaborated with overseas teams to implement a unified testing strategy, improving overall project communication and reducing defect count by 52%.
  • Aligned with customer requirements.
  • Collaborated with cross-functional teams to identify root causes of testing failures and proposed solutions, resulting in a 40% increase in defect resolution speed.
  • Designed a knowledge-sharing platform for testing methodologies.
  • Achieved a 63% reduction in test execution time.
  • Automated daily smoke tests for Microsoft Excel, raising the defect detection rate by 15% during critical deployment phases.
  • Coordinated with product managers and developers.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 40% reduction in test setup times for high-profile projects.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in client relations and cross-functional collaboration backed up by Computers Software training.
  • Adept in mentoring junior engineers on test automation techniques, contributing to reduced overall test cycle times and enhanced team automated testing proficiency.
  • Collaborative Test Engineering leader experienced in working with cross-functional and geographically distributed teams to improve communication, reduce defect counts by 77%, and achieve successful product launches.
  • Collaborated with 16 project teams.
  • Senior Test Engineering Technician with 18 years of experience and expertise in dealing with dynamic and complex software systems.

Accomplishments

  • Executed customized stress testing scenarios for high-availability systems, leading to a 76% improvement in fault tolerance.
  • Reduced downtime during critical integration testing phases by automating repetitive manual tasks, saving 6 engineer-hours.
  • Executed performance testing which improved system throughput by 80% and reduced lag under high-user load conditions.
  • Collaborated with team of 18 in the development of category.
  • Worked closely with multi-location teams to reduce product defect rate across different environments, achieving a 33% quality improvement.
  • Created a suite of reusable test scripts, decreasing regression testing time by 4 hours per week.
  • Architected automated testing environments utilizing Adobe Creative Suite and Jira, decreasing test failure times by 62%.
  • Collaborated with overseas teams to develop and implement a standardized testing framework that improved the identification of software defects by 51%.
  • Developed a robust automation pipeline in Workday that reduced time to deploy test cases by 65% hours.
  • Developed a testing matrix for framework that reduced redundant testing by 43% and improved issue detection prior to release.

Affiliations

  • Quality Management Systems Auditor category
  • American Society for Engineering Education (ASEE)
  • Jaycees
  • Tester of the Year Award from Summit Group
  • Society of Manufacturing Engineers (SME)
  • National Association of Social Workers
  • International Council of Nurses
  • Certified Hardware Test Engineering Technician from framework
  • Freemason
  • National Quality Assurance (NQA) Certification

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified DevOps Professional (CDOP) by DevOps Institute
  • CompTIA Security+
  • ISTQB Certified Tester Foundation Level (CTFL)
  • Certified Automation Professional (CAP) by ISA
  • AgilePM Foundation Certification
  • Google Certified Professional Cloud Architect
  • MCSA: Windows Server Certification
  • Certified Public Accountant
  • CompTIA Network+

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