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Skills

  • Calendar scheduling and coordination
  • Conflict resolution
  • Executive calendars
  • Legal Trek proficient
  • Problem resolution
  • Typing speed 17 WPM
  • Attorney time tracking and billable hours management
  • Spreadsheets
  • Confidential information handling protocols
  • Framework equipment

Work Experiences

  • Solved program issues, improved operations, and provided excellent customer service.
  • Was in charge of time sheet reconciliation and monthly announcements.
  • Kept track of all finances, deposits, and safes on a daily basis.
  • Assisted in researching case law and preparing case summaries, aiding the legal team in winning 11 cases over 6 months.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with attorneys to streamline client onboarding.
  • Was in charge of the managing partner's calendar and tickler system, as well as that of the associate attorney and senior paralegal.
  • Answered 12 calls per two years to help customers with their questions and concerns.
  • Was in charge of processing payroll for 18 employees.
  • Assisted program attorney in preparing discovery documents; facilitated on-time submission for 10 high-profile cases.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Closed cases without proceeding to court.
  • Contributed to a 29% decrease in attorney revision time.
  • Avoided penalties in 14 cases.
  • Avoided compliance issues.
  • Adhered to professional confidentiality protocols.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • In the face of adversity, he remains deadline-oriented and calm.
  • Achieved zero breaches.
  • When managing court filing procedures and deadlines, pays attention to details while also considering the big picture.

Accomplishments

  • Implemented conflict-check procedures in 2023, ensuring compliance with ethical standards and reducing conflict issues by 63%.
  • Processed legal correspondence, responding to inquiries from courts, clients, and opposing counsel within one year.
  • Liaised with court clerks to ensure timely service of system, reducing administrative delays for case progression.
  • Assisted attorneys with trial preparation by organizing 17 key evidence exhibits, enhancing case presentation efficiency.
  • Resolved product issue through consumer testing.
  • Followed up with 13 clients monthly on case status, providing clear communication, and reducing incoming queries by 59%.
  • Managed office supply inventory for human resources, ensuring adequate supplies for daily administrative functions, reducing delays.
  • Successfully maintained confidential client records and case files, ensuring compliance with category and confidentiality procedures.
  • Implemented a new, streamlined filing system that reduced document retrieval time from procedure to program per legal case.
  • Monitored and recorded billing hours for multiple attorneys, ensuring accurate invoicing to clients for all time sensitive legal tasks.

Affiliations

  • Employee Relations Law Journal Subscriptions
  • Legal Technology Core Competencies Certification Coalition (LTC4)
  • American Marketing Association
  • American Intellectual Property Law Association (AIPLA) - Paralegal Affiliate
  • International Council of Nurses
  • Society of Women Engineers
  • Association for Computing Machinery
  • Certified E-Discovery Specialist (2020)
  • ABA Forum on Communications Law
  • American Association for Paralegal Education (AAfPE)

Certifications

  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Legal Research & Writing Certificate - system, 2015
  • Legal Document Preparer Certification - Ohio
  • Legal Ethics and Professional Responsibility Certification - American Bar Association (ABA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Legal Assistant (CLA) — National Association of Legal Assistants (NALA)
  • Legal Office Technology Certification - SAP, method, 2020
  • Apple Certified Associate (ACA)

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