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Skills

  • Budgets
  • Firewall configuration and management
  • Network security
  • MS Office
  • SonicWall
  • Technical analysis
  • Supervision
  • Server performance tuning
  • TCP/IP protocol
  • JBoss

Work Experiences

  • Answered 7 calls per 6 months to help customers with their questions and concerns.
  • Conducted security vulnerability assessments with NIST framework, achieving certification for CPA in 2017.
  • Collaborated with cross-functional teams.
  • System security and data assurance were designed and implemented by me.
  • Created and maintained a network infrastructure that included Windows, Linux, and virtualization.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Oversaw the use of a variety of databases, as well as the configuration, installation, and upgrade of new ones.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Wrote and maintained custom scripts to improve system efficiency and performance time.
  • Resolved issues with LAN, WAN, and voice system operational components.

Summaries

  • Contributed to server virtualization.
  • Demonstrated success in Active Directory administration.
  • Deployed virtual environments.
  • Strengths in strategic planning and process improvement backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of stakeholder engagement and strategic planning as well as process improvement training.
  • Within Miscellaneous, senior Wintel Engineer and outstanding performer in stakeholder engagement and quality assurance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Background in risk analysis.
  • Completed upgrades within 49% of allocated resources.

Accomplishments

  • Configured Failover Clusters and active-active/passive-passive nodes, providing 8% availability for business-critical applications.
  • Engineered a disaster recovery solution that reduced recovery time for critical applications by 34%.
  • Executed a successful restoration of business-critical data using Workday, resulting in no data loss during a major crisis.
  • Led migration of 6 physical servers to Microsoft Azure, reducing operational costs by 18% annually.
  • Implemented automated patch management for 8 servers, contributing to improved security and higher patch adoption rates by 27%.
  • Served as Subject Matter Expert (SME) for Windows Server Failover Clustering, providing technical leadership during 16% reduction in system downtime.
  • Designed high-availability Wintel server solutions using Hyper-V and Failover Clustering, experiencing a downtime reduction of 60% hours annually.
  • Implemented security hardening policies for Wintel servers, improving baseline security posture per company audits by 72%.
  • Directed the upgrade of server infrastructure to Windows Server standard, improving speed and security for customer success.
  • Reduced downtime in high-availability Windows clusters by 40% with enhanced monitoring, notification, and response protocols.

Affiliations

  • Certified System Administrator (MCSA) - 2023
  • Association for Enterprise Architecture Professionals
  • VMware User Group Member
  • Rotary International
  • Hyper-V Virtualization Community Contributor
  • Microsoft Certified Professional (MCP) - 2019
  • Society of Human Resource Management
  • Certified in Hyperconverged Infrastructure Systems
  • Windows System Administrators Meetup Network
  • International Association of Administrative Professionals

Certifications

  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified Information Security Manager (CISM)
  • Microsoft Certified: DevOps Engineer Expert
  • Certified Systems Administrator (CSA) - ServiceNow
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Microsoft Certified: Identity and Access Administrator Associate
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe

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