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Skills

  • Production cycle time reduction
  • Supplier relationship management
  • Production Workflow Optimization
  • Account management
  • Production tracking software
  • Operations management
  • Continuous process improvement
  • Performance Measurement Systems
  • KPI Tracking and Reporting
  • Coaching and mentoring

Work Experiences

  • Hired, supervised, and coached 4 employees on sales strategies to maximize performance.
  • Met with Retail Production Managers one-on-one to identify selling roadblocks and provided advice, including project management, on how to best address them.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Managed a team of 11 people who sold process products and services worth more than $15.
  • Averaged 5 sales calls closed each quarter.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Increased sales revenues to $16 for framework services by utilizing effective negotiating skills.
  • Established long-term business growth by building relationships with customers and the community.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.

Summaries

  • Achieved significant improvements in production KPIs.
  • Achieved 31% reduction in excess stock.
  • Adeptly negotiated with third-party logistics providers.
  • Achieved a 54% reduction in downtime.
  • Achieved 69% reduction in operational downtime.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 67% improvement in on-time product delivery.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved results within 3 months.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.

Accomplishments

  • Documented and resolved process which led to system.
  • Recovered $10 by negotiating improved contract terms with raw material vendors, reducing cost of goods sold.
  • Leveraged data analytics to forecast demand, reducing finished goods surplus by 68%, and improving cash flow by $9.
  • Revamped product packaging processes, reducing costs by $5 and decreasing transit damage claims by 84%.
  • Built strong internal and external partnerships to drive process improvements, reducing procurement lead times, and achieving a 12-day production cycle reduction.
  • Established a supplier management program that improved vendor performance and led to a 84% reduction in late deliveries.
  • Led cross-functional teams to ensure alignment between production, sales, and procurement, improving on-time delivery by 36%.
  • Led the design and implementation of a waste-reduction program, cutting material waste by 43% and saving $13 in the first quarter.
  • Resolved product issue through consumer testing.
  • Developed and managed multi-location production plans, ensuring scheduling accuracy and reducing overall operational costs by $5.

Affiliations

  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) through ASQ
  • Toastmasters
  • American Management Association (AMA) – Leadership and Team Building
  • Occupational Safety and Health Association (OSHA) Scrum Master holder
  • Green Business Certification Inc. (GBCI) – LEED for Manufacturing
  • American Medical Informatics Association
  • American Society of Safety Professionals
  • International Warehouse Logistics Association (IWLA)
  • Society of Women Engineers
  • Certified Supply Chain Professional (CSCP) by APICS

Certifications

  • Certified Public Accountant (CPA)
  • Procurement Management Certification - Beacon Labs
  • Salesforce
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Retail Operations & Management Certificate - Brightline
  • Certified in Production Optimization (CPO) - Ironclad Systems
  • Certified Procurement Professional - framework
  • Global Supply Chain Management Certification - program

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