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Skills

  • Office management
  • Filing and data archiving
  • AP/AR proficiency
  • Client-focused tax advisory services
  • Business correspondence
  • Customer relations and communications
  • Project Planning
  • Transcription and dictation
  • Documentation and control
  • Scheduling and calendar management

Work Experiences

  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Used stakeholder engagement and workflow optimization to quickly resolve framework issues, effectively reducing customer complaints by 13%.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Senior Tax Executives and clients.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Provided framework software support and training to the entire office, including troubleshooting and optimization.

Summaries

  • Proven track record of updating offices and increasing overall productivity.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Senior Tax Executive who is motivated and has a good understanding of initiative processes, customer relations, and multi-line phone systems.
  • Expert at locating and resolving inconsistencies.
  • Bringing 6 years of outstanding performance in related roles to the table.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Senior Tax Executive with 2 years of experience assisting with procedure program coordination and implementation.
  • Senior Tax Executive is an attentive and personable administrative support professional with 16 years of experience in fast-paced office environments.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.

Accomplishments

  • Mentored and developed a team of 2 tax professionals, fostering new competencies and creating a pipeline of capable tax leaders within the organization.
  • Led the restructuring of tax forecasting processes, reducing tax liability projections variance by 59% across 4 business units.
  • Served as lead consultant for cross-border tax restructuring, saving Cedar Works 85% in foreign tax credits.
  • Reduced tax audit cycle times by 72% by standardizing key audit processes and leveraging automation tools to streamline tax data management.
  • Maintained ongoing tax audits and successfully mitigated significant risk by proactively addressing potential tax issues identified during preliminary assessments.
  • Introduced process improvements that enhanced data consolidation for multi-state filings, reducing filing errors by 26% across the tax department.
  • Collaborated with legal and accounting departments to ensure compliance with new local, state, and federal tax regulations, reducing overall compliance risk by 67% across the company.
  • Negotiated favorable terms in income tax audit settlements with framework tax authorities, reducing audit liabilities by $94,000.
  • Reduced tax preparation time by 67% through revamping document management workflow utilizing Microsoft Excel to facilitate better tax data integration.
  • Successfully reduced global tax exposure during audit cycles by 62% through proficient handling of tax authority correspondence and in-depth risk assessments.

Affiliations

  • Financial Planning Association (FPA)
  • National Conference of CPA Practitioners (NCCPAP)
  • International VAT Association (IVA)
  • Society of Women Engineers
  • American Bar Association, Section of Taxation
  • Association of International Certified Professional Accountants (AICPA-CIMA)
  • Association of Information Technology Professionals
  • International Association for Accounting Education and Research (IAAER)
  • Association for Computing Machinery
  • Jaycees

Certifications

  • Transfer Pricing Certification from Vantage
  • Certified Public Accountant (CPA)
  • Certified International Tax Professional (CITP) – initiative
  • Certified Corporate Tax Specialist (CCTS) – procedure
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • International Tax Certified (ITC) by metric
  • Certified Public Accountant (CPA) category
  • Microsoft Certified Systems Engineer (MCSE)
  • Enrolled Agent (EA) – IRS Certified Tax Professional

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