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Skills

  • Patient care
  • Behavioral Support Techniques
  • Conflict resolution
  • Medication administration
  • Progress documentation
  • Telehealth experience
  • Organization
  • Patient and caregiver education
  • Documentation best practices
  • Process improvement

Work Experiences

  • Ensured each patient's safety and well-being in accordance with the care plan.
  • Immediately informed Home Healthcare Specialist of any unusual or urgent circumstances in the patients' condition or environment.
  • Contributed to the mental and emotional well-being of Alzheimer's patients, utilizing memory care activities that reduced anxiety levels by 74%.
  • Coordinated with family members.
  • Contributed to a reduction in emergency incidents by 70%.
  • Collaborated with insurance companies.
  • Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living, and disability or illness adaptation.
  • Adhered to documentation best practices.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Collaborated with a multi-disciplinary team, including nurses and social workers, to create comprehensive care plans improving patient satisfaction scores by 51%.

Summaries

  • Committed healthcare professional with 2 years of successful home healthcare experience.
  • Health Aide with a wide range of qualifications who is trained and certified in a variety of services, including skilled nursing, assisted living, post-acute medical and rehabilitation, hospice care, and category therapy.
  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.
  • Detail-oriented when it comes to keeping personal areas clean and organized in order to support daily living safety.
  • Emotional, physical, and social support strategies are well-versed.
  • Advanced wound care expertise.
  • Adept at managing post-operative care.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Working with community healthcare organizations to provide support to practitioners and patients as a Health Aide.
  • Accomplished Home Healthcare Specialist skilled in reducing hospital readmissions by 64% through effective post-discharge follow-ups and care plan adherence, particularly for patients with chronic conditions.

Accomplishments

  • Enhanced patient tracking by introducing Tableau, improving case closure times by 77% and optimizing staff workload.
  • Improved pain management protocols for hospice patients, reducing unnecessary hospitalizations by 44% in three years.
  • Identified patient needs through routine assessments, adjusting treatment plans accordingly to prevent condition deterioration in 15% of cases.
  • Led crisis intervention and behavioral support for patients with dementia, de-escalating 13 high-risk situations in 6 months.
  • Liaised with pharmacies and physicians to coordinate medication deliveries, ensuring timely access to prescriptions for 8% of patients.
  • Coordinated with healthcare providers, pharmacies, and insurers to streamline medical administration, improving time-to-treatment by 45%.
  • Conducted hygiene and healthcare education workshops for families of patients, raising awareness of post-care best practices, leading to a 58% reduction in infections.
  • Implemented digital patient progress tracking using Salesforce, leading to 26% improvement in care coordination and communication.
  • Trained and supervised 4 home health aides on best practices, boosting team performance and efficiency in daily patient care.
  • Reduced time spent on administrative tasks by 52% through the integration of initiative systems for charting and patient communication.

Affiliations

  • Society of Women Engineers
  • Wound, Ostomy, and Continence Nurses Society (WOCN)
  • Jaycees
  • Association for Home & Hospice Care (AHHC)
  • National Association for Home Care & Hospice (NAHC)
  • Home Care Association of America (HCAOA)
  • American Board of Home Care (ABHC)
  • EMR Systems Certification Training
  • Association for Computing Machinery
  • American Geriatrics Society (AGS)

Certifications

  • Certified Home Health Aide (CHHA)
  • Public Health Nursing Certification (PHN)
  • Certified Medical Assistant (CMA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Infection Control Certification (CIC)
  • Board Certified Patient Advocate (BCPA)
  • Telehealth Facilitator Certification
  • Certified Wound Specialist (CWS)
  • Hospice and Palliative Care Certification (HPCC)
  • Google Certified Professional Cloud Architect

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