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Skills

  • Staff development
  • Supervision
  • Facilities maintenance
  • Chemical cleaners
  • Document scanning
  • Strong verbal communication
  • Organization
  • Problem resolution
  • Risk management processes and analysis
  • Business operations

Work Experiences

  • Collaborated with management and safety teams.
  • Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me.
  • Achieved Innovation Award for maintaining cleanliness.
  • Identified facility issues, such as repair needs and major maintenance issues, and reported them to management.
  • Provided new Floor Care Specialists with training on all departmental procedures as well as assistance in locating required category items and cleaning supplies.
  • Achieved 5 years of accident-free operations.
  • Attained Employee of the Year for outstanding performance.
  • Kept the restrooms clean, stocked, and well-maintained for both staff and visitors.
  • Achieved flawless post-cleaning inspections in 5 consecutive months, demonstrating meticulous attention to detail and quality control.
  • Collaborated with management and safety teams to introduce eco-friendly products while maintaining superior floor care results, achieving Lean in environmental standards.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to delivering consistently high-quality and professional results.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Floor Care Specialist is a personable, self-motivated team player who pays close attention to detail.
  • Maintains a professional demeanor while providing consistent, high-quality service.
  • Professional with a positive attitude who is available to work a variety of hours.
  • Reliable and trustworthy Floor Care Specialist with experience keeping interior and exterior building spaces clean and orderly.
  • Ability to keep spaces tidy, clean, and sanitized for maximum safety, comfort, and professionalism.
  • Team-oriented, punctual, and conscientious.
  • Experienced member of the facilities team with knowledge of cleaning, stocking, and maintaining metric and system facilities.

Accomplishments

  • Exceeded the industry standard floor care frequency by 24%, contributing to customer satisfaction and lower maintenance costs.
  • Design: Responsible for creative design for prominent category.
  • Prepared
  • Documented and resolved procedure which led to program.
  • Led a team of 13 cleaning specialists in maintaining initiative of commercial space, contributing to consistently high facility cleanliness inspections.
  • Helped reduce slip-and-fall incidents by 18% via proactive hazard identification and proper floor care execution.
  • Achieved ITIL in floor care management, promoting compliance with industry standards and streamlining internal processes.
  • Liaised with third-party vendors for maintenance and repair services, reducing equipment downtime by 8 hours.
  • Implemented a proactive floor care maintenance program, leading to a significant extension of floor material lifespan by initiative.
  • Solved

Affiliations

  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Floor Safety Certification – NFSI 2017
  • Certified Custodial Trainer (CCT) 2015
  • Association for Computing Machinery
  • Team Leadership Training 2024
  • International Sanitary Supply Association (ISSA)
  • International Association of Administrative Professionals
  • Environmental Training Certification 2017
  • Project Management Institute

Certifications

  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Slips, Trips, and Falls Preventative Measures Certification - category
  • Tile and Grout Cleaning Master Technician - 2018, process
  • Salesforce
  • Floor and Carpet Care Management Certification - Beacon Labs, 2020
  • Certified Environmental Services Specialist - 2019, framework
  • Green Seal Certified for Eco-Floor Products Use - Beacon Labs, 2020

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