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Skills

  • Process implementation
  • Risk management processes and analysis
  • Interpersonal and written communication
  • Clerical support
  • Ability to identify and report system glitches for timely IT resolution
  • Methodology implementation
  • Conflict resolution
  • Food preparation
  • Competence in safeguarding office security systems and access controls
  • Ability to meet tight deadlines with high-quality outcomes

Work Experiences

  • Addressed minor issues to boost operational efficiency.
  • Acted as liaison for maintenance and repairs during office renovations, ensuring minimal disruption to core operations over three years.
  • Compiled expense reports for 11 employees.
  • Achieved a 71% reduction in delays.
  • Provided expert clerical support to over 15 internal staff and management by answering phones, copying records, preparing deliveries, and organizing incoming and outgoing correspondence.
  • Organized physical files and digitized records so that any team member with access could easily update and retrieve them.
  • Collaborated with accounting to ensure that office expenditures were aligned with the department's monthly budget, which led to a reduction in overspending.
  • Recognized metric issues and used vendor management to effectively resolve them prior to escalation.
  • Compiled and processed expense reports for 12 employees, ensuring timely reimbursements and accurate allocation to human resources.
  • Bridged gaps in collaboration.

Summaries

  • Top-producing salesperson and industry expert in Miscellaneous.
  • Adept at executing high-quality travel itineraries for senior personnel, generating up to 23% savings on business travel through strategic vendor negotiations.
  • Flexible Temporary Office Assistant with 3 years of experience in standard office environments.
  • Personable Temporary Office Assistant with a track record of increasing workplace communication and coordination effectiveness.
  • Design and development of successful method embedded software applications in the past.
  • Looking for an opportunity to apply client relations and workflow optimization skills in a initiative position with room for advancement.
  • Individual with budget management who is active and well-educated.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Skilled in the use of QuickBooks to produce outstanding communications, presentations, and spreadsheets to meet a variety of administrative needs.
  • Achieved a 31% security rating improvement.

Accomplishments

  • Suggested improvements to the internal communication process, leading to a 16% reduction in response times between cross-functional departments.
  • Proficiently booked and scheduled meeting rooms, conference equipment, and catering for meetings involving up to 2 attendees, ensuring seamless execution with 23% positive feedback.
  • Delivered comprehensive administrative support to ensure smooth executive functioning such as calendar management, document preparation, and correspondence drafting.
  • Initialized a cross-departmental feedback loop that enhanced inter-department communication, leading to a 59% increase in project coordination efficiency.
  • Assisted in screening 9 job candidates through application reviews and interview scheduling, expediting the hiring process by 46%.
  • Assisted the human resources department in preparing orientation schedules and materials, facilitating better knowledge transfer to new employees and 59% faster onboarding.
  • Provided real-time assistance to department heads during high-profile meetings, managing presentation materials and briefing documents to ensure smooth executions.
  • Collaborated with team of 6 in the development of procedure.
  • Supported HR with employee onboarding activities, facilitating smooth training and paperwork processing for 17 new hires within 11 months.
  • Developed and distributed promotional materials for internal corporate events, leading to a 49% increase in employee attendance.

Affiliations

  • Completion, Basic Office Administration and Management Principles, Beacon Labs, 2018
  • Participant, Customer Service and Relations Fundamentals Course, Summit Group, 2016
  • Participant, Office Management Training Course, Ironclad Systems, 2017
  • Member, Toastmasters International, 2022–Present
  • Volunteer, Office Assistant, standard, 2022
  • Member, National Association of Professional Organizers (NAPO), 2017–Present
  • Participant, Payroll System Optimization Workshop, Portland, 2015
  • Certification, QuickBooks Online ProAdvisor, 2016
  • Completion, Executive Assistant Certification Course, HubSpot, 2021
  • Certification, Certified Administrative Professional (CAP) via IAAP, 2019

Certifications

  • Event Planning and Management Certificate
  • Certified Billing and Coding Specialist (CBCS), from the National Healthcareer Association (NHA)
  • CPR and First Aid Certification from the American Red Cross
  • Certified Event Coordinator (CEC)
  • Conflict Resolution and Negotiation Skills Certification
  • Certified Data Entry Professional (CDEP)
  • Certified Communication Professional (CCP)
  • Foundation of Project Management Certification, by Google
  • Asana Certified Professional for Project Management
  • Certified Vendor Management Professional (CVMP)

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