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Skills

  • Budget management and allocation
  • Building systems and services
  • Team building
  • Customer service
  • Business operations
  • General contracting professional
  • Estimating
  • Workflow Optimization
  • Best building practices
  • Agile project management

Work Experiences

  • Championed the migration of framework to method.
  • Collaborated with external vendors and internal IT teams to deploy framework, improving speed of service by 75%.
  • Achieved zero downtime during the transition.
  • Local jurisdictional agencies granted me building and specialty permits.
  • Collaborated with external vendors.
  • Achieved results within 17 months.
  • Worked with site personnel, clients, and local government officials to ensure that the project was completed on time.
  • Conducted a full audit of operational tools.
  • Achieved a 71% decrease in downtime.
  • Achieved 79% budget adherence.

Summaries

  • Achieved results within 14 months.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Clear understanding of vendor management and cross-functional collaboration as well as vendor management training.
  • Focused and conscientious, with experience in project management, resource allocation, and work site safety.
  • Achieved 46% faster feedback loops for key business processes.
  • Achieved scalability.
  • Aligned technology with business needs.
  • Achieved a 23% reduction in project timelines.
  • Achieved a 73% improvement in functional scalability.
  • With a 7-year industry background, I am safety-conscious and detail-oriented.

Accomplishments

  • Reduced technical debt by 22% in product through comprehensive modernization and refactoring exercises.
  • Delivered monthly performance reviews on modernization projects, providing insights that reduced project backlog by 81%.
  • Optimized infrastructure during modernization efforts, improving scalability by 80% and reducing operating costs by $7.
  • Provided change management oversight for modernization initiatives, resulting in a 63% compliance rate across all teams.
  • Drove a $17 modernization project in Austin, achieving a 64% increase in digital adoption across all business units.
  • Enhanced scalability of infrastructure during the modernization process, resulting in a 74% increase in service reliability.
  • Created and managed modernization KPIs, increasing project performance by 49% and enhancing decision-making capability.
  • Devised communication plans for 14 modernization stakeholders, ensuring project transparency and alignment with business goals.
  • Coordinated with IT teams to modernize core business applications, increasing system efficiency by 57%.
  • Refined project delivery timelines by 37% through process optimization and stakeholder engagement throughout modernization phases.

Affiliations

  • Society for Information Management (SIM)
  • Association for Computing Machinery
  • Global Association for Change Management Professionals
  • Society of Women Engineers
  • Society for Innovation and Transformation in Government Services
  • Society of Human Resource Management
  • IT Service Management Forum (itSMF)
  • International Institute of Business Analysis (IIBA)
  • Association for IT Modernization Professionals (AITMP)
  • Network of Change and Innovation Professionals

Certifications

  • Certified Digital Transformation Expert (CDTE)
  • Oracle Cloud Infrastructure Foundations Associate Certification
  • Certified Cloud Security Professional (CCSP)
  • Certified in Governance of Enterprise IT (CGEIT)
  • Google Certified Professional Cloud Architect
  • Certified Business Process Associate (CBPA)
  • Certified Artificial Intelligence Expert (CAIE)
  • Certified in Risk and Information Systems Control (CRISC)
  • Microsoft Certified Systems Engineer (MCSE)
  • IT Infrastructure Library (ITIL) Foundation

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