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Skills

  • AS/400
  • Executive presentation development
  • Organization
  • Billing and coding
  • Supervision
  • First Aid/CPR
  • Customer service
  • AR/AP
  • ASANA, Trello, or program
  • Time management

Work Experiences

  • Oversaw travel arrangements for employees traveling domestically and internationally, including hotel reservations, car rentals, and airfare.
  • Was the main point of contact for all outside vendors who needed access to the building.
  • Was in charge of the reception and lobby area, greeting visitors and responding to information requests.
  • Contributed to a 36% improvement in student utilization of career platforms.
  • Increased productivity by coordinating itinerary and scheduling appointments, as well as managing office support tasks.
  • Managed physical and digital filing systems, ensuring that records were well-organized and accessible to team members.
  • Managed the signature process for agreements, contracts, and invoices.
  • Collaborated with local employers.
  • Reduced risk by accurately managing employee benefit programs on a daily basis.
  • Kept a good working relationship with my coworkers and management.

Summaries

  • Strategic thinker with expertise in risk assessment.
  • Prepared to train leadership personnel in a variety of skill sets, technical abilities, and new perspectives.
  • Exceptional at accurately interpreting stocking instructions and shelving products.
  • Expert in metric with a strong aptitude for implemented and improved.
  • Career Guidance Counseling Assistant and team leader with 15 years of experience in process settings.
  • Achieved a 39% increase in job placement.
  • Results-oriented Miscellaneous professional with client relations, cross-functional collaboration, and performance reporting strengths.
  • Standard, category, and method are all available.
  • Versatile Office Assistant with 2 years of experience working in standard environments.
  • With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks.

Accomplishments

  • Developed a customized career counseling program for first-year students, significantly enhancing their engagement with on-campus career services by 46%.
  • Introduced new job search tracking tools, allowing for streamlined follow-up on student interactions and increasing application follow-through by 71%.
  • Facilitated 10 employer information sessions that gave students direct access to hiring managers, leading to 8 internships being secured at top companies.
  • Organized and promoted virtual job fairs, reaching 4 students and resulting in 52% of participants securing internship offers.
  • Trained 10 student peer advisors in the use of career assessment tools such as Myers-Briggs and Strong Interest Inventory, enhancing overall student service efficiency.
  • Participated in updating and optimizing the career center's online booking system, reducing appointment scheduling time by 63%.
  • Implemented a student feedback system for career counseling services that led to improvements in program design and increased student satisfaction by 24%.
  • Regularly conducted mock interviews and resume reviews which led to a 47% increase in student confidence and professional preparedness.
  • Collaborated with faculty to integrate career readiness workshops into the curriculum, increasing workshop participation by 17% over 2023.
  • Advised and guided 3 students through the process of obtaining industry-recognized certifications, leading to increased placement in high-demand fields.

Affiliations

  • Presenter, 2021 Career Services Conference — Topic: 'Creating Career Pathways for International Students'
  • Served in the Career and Technical Education (CTE) support team, assisting 6 students through tailored career pathways, 2023
  • Member, National Career Development Association (NCDA), 2016 – Present
  • Volunteer Career Coach, National Youth Employment Coalition (NYEC), collaborating on career development for underserved communities, 2017
  • Attended and contributed to workshops led by Career Builders: National Foundation for Student Success, 2015
  • Member, Association for Financial Counseling and Planning Education (AFCPE), active in career curriculum advising, 2019–Present
  • Completed certification through the Center for Credentialing & Education's Global Career Development Facilitator training, 2020
  • Active participant in the National Association of Colleges and Employers (NACE), 2021–Present
  • Completed OSHA through the International Coach Federation (ICF) to enhance student career counseling approaches, 2016
  • Served as a mentor in the University's Student Career Ambassadors Program, 2023–2022

Certifications

  • Microsoft Office Specialist (MOS)
  • Advanced Career Coaching Strategies through National Career Development Association (NCDA)
  • Certified Peer Educator Trainer (CPE) - NASPA (Student Affairs Administrators in Higher Education)
  • Certified Student Affairs Educator - American College Personnel Association (ACPA)
  • Certified Employment Support Professional (CESP) - Association of People Supporting Employment First (APSE)
  • Association for Project Management (APM)
  • Certified Professional Resume Writer (CPRW) - Professional Association of Résumé Writers & Career Coaches (PARW/CC)
  • Certified Workforce Development Professional (CWDP) - National Association of Workforce Development Professionals (NAWDP)
  • ProSci Change Management Certification – Brightline, 2015
  • Salesforce

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