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Skills

  • Confidentiality and HIPAA
  • Cost-saving procurement strategies
  • FDA Drug Safety Guidelines
  • Loss prevention controls
  • Budget management in pharmaceutical operations
  • Patient-centered communication training for pharmacy staff
  • FDA and ICH Guidelines
  • Medication dispensing
  • Chronic care patient consultation
  • Verifying orders

Work Experiences

  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Contributed $16 in additional profit.
  • Achieved streamlined medication history reviews.
  • Achieved approximately $process in annual savings.
  • Accelerated certification for 13% of the pharmacy team.
  • Conducted hands-on training sessions.
  • Led a team of 7 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.
  • Audited formulary management processes.
  • Boosted overall prescription accuracy by 39%.
  • Hired, trained, and coached 13 Executive Pharmacists, resulting in a 12% increase in overall performance.

Summaries

  • Achieved a 78% reduction in operational errors.
  • Achieved $3 in annual savings.
  • Skilled at working with others on a team to expedite urgent requests while maintaining an unwavering commitment to safety, accuracy, and confidentiality.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Advanced communicator with staff, clients, management, and healthcare administrators at all levels.
  • Within Miscellaneous, senior Executive Pharmacist and outstanding performer in strategic planning and process improvement.
  • Achieved results in category.
  • Clear understanding of workflow optimization and vendor management as well as quality assurance training.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Created a data-driven dashboard for tracking prescription errors, reducing incidents by 21% and establishing accountability protocols for each team.
  • Researched and recommended streamlined processes for handling controlled substances, reducing discrepancies by 24% and ensuring full DEA compliance.
  • Developed and implemented a near-miss prescription error reporting system that decreased prescription errors by 85%. Ensured corrective actions for each reported incident.
  • Achieved regulatory compliance across all pharmacy locations by implementing new SOPs in accordance with program guidelines.
  • Coordinated large-scale pharmacy benefits management (PBM) contracts, saving the company $9 over a 6 months year period through efficient negotiations.
  • Initiated staff rotation and cross-training initiatives, leading to improved operational coverage, reduced downtime by 16%, and enhanced customer service.
  • Successfully established a pharmacy-led medication synchronization program that increased revenue by $5 and improved refill adherence by 16% over program.
  • Designed a comprehensive pharmacy risk management protocol that improved medication dispensing accuracy by 19% without impacting workflow.
  • Trained and mentored 15 pharmacy staff in clinical pharmacology, boosting departmental efficiency, and improving patient care outcomes by 32%.
  • Revised outdated prescription standards to align with cutting-edge clinical guidelines, reducing adverse drug events (ADEs) by 16% in 2020.

Affiliations

  • Certified Lean Six Sigma Pharmacist category
  • Pharmaceutical Technology and Innovation Society
  • Head Coordinator for Prescriber-Pharmacist Collaboration Programs Chicago
  • Jaycees
  • Founding Member of Patient Safety and Quality Improvement Group
  • American Society of Health-System Pharmacists (ASHP)
  • American Medical Informatics Association
  • Annual Presenter at Pharmacy Leadership Conferences
  • International Council of Nurses
  • International Society for Pharmacoeconomics and Outcomes Research (ISPOR)

Certifications

  • Certified in Pharmacy Regulatory Science & Policy (CPDSP)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Pharmaceutical Regulatory Affairs Certification
  • Certified Professional in Healthcare Quality (CPHQ)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Pharmacist Consultant (CPC)
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • Pharmacy-Based Immunization Delivery Certification

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