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Skills

Process improvement
Team building
Scrum methodology
Data-driven decision making in healthcare
Business operations
Team management
Administrative support
Data validation protocol development
Database security and risk mitigation
MS Office

Work Experiences

ServiceNow was delivered to customer locations by me.
Assisted in developing business proposals for upgrades in electronic systems, leading to the approval of a $6 IT infrastructure investment.
Created and implemented metric, procedure, and standard reports to manage project data and keep leadership informed of progress.
Assisted IT and clinical staff.
Assisted in the implementation of system.
Working with team members and customers to find workable solutions improved operations.
Was in charge of all tasks delegated to me, including workflow optimization and performance reporting.
Saved money by developing functional solutions to procedure problems.
Kept my system knowledge up to date by doing project management and performance reporting.
Assisted IT and clinical staff in standardizing data input fields across health records, improving cross-clinic operability by 78%.

Summaries

Experienced in gathering requirements, defining scopes, and developing project plans in consultation with customers and other stakeholders.
Talented Health Information Technology Intern seeking new professional challenges with Harbor & Co. And 6 years of related experience.
Active leader with excellent communication and collaboration skills.
Achieved 78% data accuracy in record-keeping.
Health Information Technology Intern is a hardworking and dependable Health Information Technology Intern who excels at team leadership and stakeholder engagement.
Results-oriented Computers Software professional with performance reporting, project management, and process improvement strengths.
Communicative and team-oriented, with Jira expertise.
Ability to recognize method issues and integrate system solutions to achieve program.
Project management Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

Supported the implementation of a new medical coding system, streamlining medical claims processing by 17%.
Contributed to a successful Health IT project completion that reduced overall costs by 49% in two years.
Monitored and corrected data discrepancies for over 7 patients, improving overall data accuracy by 65%.
Directed the setup of multi-factor authentication across 9 departments, ensuring secure access to patient records.
Improved system performance through effective database management, reducing patient wait times by an average of 4 minutes.
Developed a curriculum focused on Health IT compliance, which was adopted by Ironclad Systems to train over 15 healthcare staff.
Developed process workflows for Health IT tools to improve care coordination, decreasing manual interventions by 36%.
Facilitated the integration of a new system across 6 clinics, reducing data entry errors by 34%.
Analyzed workflow inefficiencies in the medical billing process and implemented system updates, reducing rejected claims by 53%.
Collaborated with a cross-functional team to troubleshoot EHR system issues, reducing ticket resolution times by 5 hours.

Affiliations

Participant, Clinical Trial Data Management Seminar 2022, Austin
Volunteer, standard Health Data Compliance Program 2024
Member, Association of Clinical Data Management (ACDM) 2024
Participant, IT Security Symposium for Healthcare 2023, Portland
Affiliate, College of Healthcare Information Management Executives (CHIME) 2023
Member, National Association of Healthcare Access Management (NAHAM) 2017
Participant, Health Information Technology Conference 2022, Columbus
Volunteer, Association for Healthcare Documentation Integrity (AHDI) Educational Program 2020
Certification Holder, HIPAA Security Certification, Meridian 2019
Member, Society for Imaging Informatics in Medicine (SIIM), 2023

Certifications

Certified Professional in Health Informatics (CPHI) – 2020 – Lakeside Partners
Certified Business Analysis Professional (CBAP)
CompTIA Healthcare IT Technician (HIT-001) – 2023 – Brightline
Healthcare Information and Management Systems Society (HIMSS) Professional Certification – 2018 – Beacon Labs
ServSafe
SHRM Senior Certified Professional (SHRM-SCP)
Certified Data Privacy Solutions Engineer (CDPSE) - 2024, Beacon Labs
AWS Certified Solutions Architect - Specialty (Healthcare Focus) – 2022 – Northwind
Certified Health IT Implementation Manager (CHIM) – 2021 – Ironclad Systems
First Aid/CPR

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