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Skills

  • Customer service
  • Clinical trial data handling
  • Relationship development
  • Project organization
  • Invoice generation
  • Insurance billing
  • Scrum methodology
  • Development of patient data sharing protocols
  • Health IT software configuration
  • First Aid/CPR

Work Experiences

  • Developed a reputation for punctuality and hard work.
  • Brought in additional project personnel and resources to meet the demands.
  • Assisted IT and clinical staff.
  • Kept my system knowledge up to date by doing project management and performance reporting.
  • Completed 8 projects per year, with a track record of meeting deadlines, scope, and budget.
  • Assisted in the creation of category procedures.
  • Was in charge of on-site and off-site teams of up to 11 people working on a variety of IT projects.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Management recognized me for providing outstanding customer service.
  • Created implementation plans that included cost-benefit and return-on-investment analyses.

Summaries

  • Looking forward to taking on a new challenge with a successful team.
  • Adept at creating data protocols.
  • Health Information Technology Intern with 16 years of experience leading and developing cross-functional technical teams to execute and deliver major technology initiatives.
  • Health Information Technology Intern is a hardworking and dependable Health Information Technology Intern who excels at team leadership and stakeholder engagement.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Knowledge of SAP in depth, as well as strategic planning and budget management abilities.
  • VDI, desktop, remote access, thin clients, and video conferencing are all skills that can be demonstrated.
  • Plan and implement performance reporting with a specialization in quality assurance.
  • Adept at implementing and configuring method.
  • Communicative and team-oriented, with Jira expertise.

Accomplishments

  • Assessed and resolved discrepancies in patient health data, minimizing processing delays for 16% of patient records.
  • Diagnosed and resolved critical system vulnerabilities, ensuring secure handling of sensitive patient information.
  • Collaborated with a cross-functional team to troubleshoot EHR system issues, reducing ticket resolution times by 5 hours.
  • Supported the implementation of a new medical coding system, streamlining medical claims processing by 17%.
  • Monitored and corrected data discrepancies for over 7 patients, improving overall data accuracy by 65%.
  • Configured data encryption solutions for system, enhancing data privacy and reducing the risk of non-compliance.
  • Developed process workflows for Health IT tools to improve care coordination, decreasing manual interventions by 36%.
  • Facilitated the integration of a new system across 6 clinics, reducing data entry errors by 34%.
  • Developed a curriculum focused on Health IT compliance, which was adopted by Ironclad Systems to train over 15 healthcare staff.
  • Improved system performance through effective database management, reducing patient wait times by an average of 4 minutes.

Affiliations

  • Affiliate, Health Informatics Society of Austin 2016
  • Member, Hospital IT Integration Task Force, Phoenix, 2019
  • Certification Holder, HIPAA Security Certification, Meridian 2019
  • Participant, IT Security Symposium for Healthcare 2023, Portland
  • Affiliate, American Medical Informatics Association (AMIA) 2023
  • Volunteer, Local Health Data Security Group, Atlanta, 2016
  • Graduate Member, Health Informatics & Information Management Professional Association, Raleigh, 2020
  • Affiliate Member, Association of Clinical Research Professionals (ACRP) 2020
  • Participant, Project Management in Health IT Certificate Program, program 2016
  • Certification Participant, Certified Health Data Analyst (CHDA) by AHIMA 2018

Certifications

  • American Academy of Financial Management (AAFM)
  • Coding and Billing Compliance Certification (CBCP) – 2024 – Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Healthcare IT Foundations Certification – 2023 – Meridian
  • Certified Public Accountant (CPA)
  • Health Informatics Graduate Certificate – 2021 – Cedar Works
  • Certified Electronic Health Record Specialist (CEHRS) – 2023 – Meridian
  • Advanced Health IT Data Integration Certificate – 2021 – Vantage
  • SAS Programming for Healthcare Data – 2021 – ServiceNow
  • ONC Health IT Certification Program – 2017 – Vantage

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