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Skills

  • Nurse mentoring and retention strategies
  • Accreditation coordination
  • Seasoned in medical clinical procedures
  • Cross-functional team leadership
  • Infection transmission minimization
  • Patient education and counseling
  • Clinical policy review and updates
  • Inventory and restocking
  • Therapy programs
  • Hospital readmission rate reduction

Work Experiences

  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Coordinated patient transfers.
  • Collaborated with other departments.
  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Conducted targeted training.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Applied changes across 12 departments.

Summaries

  • Hope to help Cedar Works achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Develop and lead an office staff that is productive and efficient.
  • Costs were consistently reduced while profits were increased.
  • Coordinate patient admission and discharge.
  • Staff development that results in high-performing teams has been recognized.
  • Bringing a successful career history of more than 6 years to the table.
  • Entry-level Pharmacy Manager with exceptional project management and stakeholder engagement knowledge.

Accomplishments

  • Developed and implemented recognition initiatives, resulting in a 41% reduction in turnover rates for nursing staff within one year.
  • Standardized incident reporting processes, which resulted in a 85% improvement in the accuracy and timeliness of incident documentation.
  • Trained a team of 5 nurses in infection prevention protocols, resulting in a hospital-wide decrease in nosocomial infections by 61%.
  • Facilitated collaboration between 10 departments on infection control processes which led to a 71% reduction in cross-departmental infection transmissions.
  • Developed mentorship and training programs, resulting in improved clinical skill sets, with a 25% increase in nurse competency ratings.
  • Established an infection control audit process, reducing hospital-acquired infection rates by 65% in 18 months.
  • Established new channels for interdisciplinary collaboration, lowering case resolution times by 78% across 10 departments.
  • Documented and resolved process which led to procedure.
  • Led a continuous quality improvement (CQI) initiative that reduced hospital readmission rates by 44%.
  • Developed and delivered training on Infection Prevention Standards, which improved audit compliance scores by 19% across all departments.

Affiliations

  • Lions Club
  • Emergency Nurses Association (ENA)
  • American Association of Critical-Care Nurses (AACN)
  • National Student Nurses' Association (NSNA)
  • Wound, Ostomy, and Continence Nurses Society (WOCN)
  • Jaycees
  • American Association of Nurse Practitioners (AANP)
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Global Academy of Emergency Nursing (GAEN)

Certifications

  • Legal Nurse Consultant Certification (LNCC)
  • Certified Pediatric Nurse (CPN)
  • Apple Certified Associate (ACA)
  • Certified Health Executive (CHE)
  • Certified in Nursing Administration, Advanced (CNAA)
  • Certified Wound Ostomy Continence Nurse (CWOCN)
  • Certified Professional in Patient Safety (CPPS)
  • CompTIA Network+
  • Advanced Cardiac Life Support (ACLS)
  • Salesforce

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