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Skills

  • Cash Flow analysis
  • Critical problem-solving in patient registration
  • Accounting systems and controls
  • Adaptability in fast-paced healthcare environments
  • Sheet balancing
  • Feedback collection and analysis for process improvements
  • Data-driven reporting and trend analysis
  • Financial reporting
  • Knowledge of medical terminology
  • Adherence to compliance and regulatory standards

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved recovery within one year.
  • Contributed to seamless data exchange between hospital systems.
  • Analyzed admission trends and presented weekly reports to hospital management, influencing resource allocation for critical care in Seattle.
  • Achieved an Employee of the Year for work efficiency.
  • Oversaw the delivery of standard project by framework team, which resulted in program.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collected medical documentation for 16 emergency transports.
  • Achieved consistent positive feedback.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • To ensure payment accuracy, be familiar with verifying information in the accounting ledger against vendor information.
  • ER Registrar who is results-oriented and has a track record of keeping finances up-to-date and accurate.
  • Professional accountant with over 15 years of experience in the finance industry.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved results through teamwork.
  • Committed to processing invoices with 100 percent accuracy.
  • Accomplished ER Registrar with experience in coordinating with external insurance companies, leading to a 20% reduction in claim processing time.
  • Dedicated to paying employees, vendors, and suppliers on time.
  • Dedicated to increasing profits, lowering accounting errors, and streamlining accounting processes.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.

Accomplishments

  • Mentored new employees on scheduling accuracy and insurance verification processes, improving team efficiency by 44%.
  • Resolved product issue through consumer testing.
  • Facilitated patient transfers and admissions across multiple departments, cutting transfer times by 6% at Chicago.
  • Automated patient data entry processes using Tableau, reducing data entry errors by 33% and speeding up registration by 13 minutes.
  • Used Tableau and quality control for admissions to decrease follow-up calls due to missing documents by 51%, minimizing administrative backlogs.
  • Generated comprehensive reports detailing patient flow data, helping the management team make fact-based decisions that improved wait times by 7 minutes.
  • Individually processed 4 insurance verifications per shift, reducing patient wait times for billing approvals by 32% minutes.
  • Improved financial accuracy and reduced billing time by 3% by cross-referencing patient information before submitting claims.
  • Worked closely with billing and collections teams to resolve patient payment queries, reducing outstanding payments by 19% within three years.
  • Utilized Power BI to accurately process 8 patient registrations per shift, ensuring compliance with hospital procedures.

Affiliations

  • Certified in Healthcare Compliance (CHC) – Compliance Certification Board
  • Society of Human Resource Management
  • Freemason
  • American Health Information Management Association (AHIMA)
  • Rotary International
  • Emergency Medical Services (EMS) Leadership Forum
  • Institute for Healthcare Improvement (IHI)
  • Health Information and Management Systems Society (HIMSS)
  • HIPAA Compliant Officers Association
  • Healthcare Access San Diego - Regional Chapter

Certifications

  • Certified Outpatient Revenue Cycle Executive (CORE)
  • Certified Public Accountant (CPA)
  • Certified Medical Office Manager (CMOM)
  • Certified Healthcare Access Manager (CHAM)
  • Lean Six Sigma Certification – Healthcare Applications
  • Medical Billing and Revenue Cycle Certification - Vantage
  • Health Information Technology for Economic and Clinical Health Act (HITECH) Certification
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Patient Access Specialist Certification (PASC)

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