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Skills

  • Social media knowledge
  • Meeting minutes
  • Financial reporting
  • Program files maintenance
  • Inventory management
  • Spreadsheet management
  • Paperwork drafting
  • Sage 50 US
  • Sales pipeline management
  • Customer relations and communications

Work Experiences

  • Created new filing and organizational procedures that helped the company save $9 per three years in labor costs.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Achieved Innovation Award recognition for team efforts.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 12% reduction in the company's travel expenses.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.

Summaries

  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Sales Administration Assistant is a dependable and enthusiastic Sales Administration Assistant with 10 years of front desk management experience.
  • Precise and well-organized, with a thorough understanding of metric offices and Adobe Creative Suite applications.
  • Customer service and conflict resolution skills are excellent.
  • When it comes to supporting daily activities as well as spearheaded to improve the program, I'm a productive team player.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Prepared to bring 18 years of experience to Cedar Works and take on a new and challenging role.
  • Sales Administration Assistant who is motivated and has a good understanding of standard processes, customer relations, and multi-line phone systems.
  • Sales Administration Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • For category, a detail-oriented Records Specialist capable of coordinating digital and physical records.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported discount control measures for volume clients, leading to savings of $5 over several months.
  • Managed internal databases and made data integrity a priority, improving input accuracy by 19% through regular audits and training.
  • Generated performance reports to track sales trends, providing insights that led to a 15% increase in monthly sales conversions.
  • Designed and implemented a lead qualification process, filtering out low-quality leads and improving conversion rates by 55% within 6 months.
  • Coordinated all sales travel logistics, negotiating with providers to cut expenses by $9 annually.
  • Collaborated with the marketing team on promotional campaigns, resulting in a 42% increase in lead generation for the sales department.
  • Improved inventory control systems for Power BI, cutting reordering times by 21% and reducing backorder incidents.
  • Collaborated with team of 18 in the development of procedure.
  • Resolved product issue through consumer testing.

Affiliations

  • Project Management Institute
  • Association for Computing Machinery
  • Lions Club
  • Digital Bid and Proposal Institute (DBPI)
  • Society for Human Resource Management (SHRM) - Sales and Customer Relations Chapter
  • Society of Human Resource Management
  • Sales Operations Institute
  • Association of International Product Marketing & Management (AIPMM)
  • Association of Proposal Management Professionals (APMP)
  • International Council of Nurses

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Data Analytics Professional Certificate
  • CompTIA A+ Technician
  • CPD Certified Sales Administration Course
  • Fundamentals of Digital Marketing Certification by Google
  • Lean Six Sigma Green Belt Certification
  • Advanced Excel for Data Analysis Certification
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Certified Salesforce Administrator

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