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Skills

  • Audit preparation and regulatory compliance
  • Documentation of care routines
  • Cognitive engagement techniques
  • Problem resolution
  • Process improvement
  • Support Group Management
  • Companion care and emotional support
  • Incident report filing and follow-up
  • Patient advocacy
  • Geriatric mental health support

Work Experiences

  • Worked with residents to resolve complaints and grievances.
  • Conducted interventions as needed, following facility guidelines and CPA regulations.
  • Administered CPR and first aid during emergencies.
  • Assisted in the daily care of 8 residents.
  • Achieved results over the course of 13 months.
  • Achieved a 28% reduction in reported incidents.
  • Carried out personal hygiene and grooming assistance, helping reduce health complications among the elderly diabetic population by 31%.
  • Aided in achieving 78% of targeted health improvements.
  • Achieved a 18% drop in reported altercations.
  • Achieved a 66% improvement in on-time attendance rates.

Summaries

  • Adaptive in developing care plans alongside social workers, reducing gaps in unaddressed care needs by 49% through tailored interventions.
  • Adept at medication administration.
  • Boosted resident participation by 62%.
  • Adept at creating a welcoming environment for residents with mental health issues, reducing emotional episodes by 47%, fostering meaningful relationships.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to providing exceptional care through careful monitoring and compassionate communication.
  • Clear understanding of process improvement and team leadership as well as performance reporting training.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Achieved 32% improvements in satisfaction.
  • Strengths in risk assessment and stakeholder engagement backed up by Education and Training training.

Accomplishments

  • Regularly collaborated with multidisciplinary health care teams to assess and refine care strategies, improving patient recovery times.
  • Participated in staff workshops aimed at standardizing dementia care practices, positively affecting quality of life metrics by 20%.
  • Administered medications to residents according to framework guidelines, achieving a 72% reduction in medication errors.
  • Assisted in creating a patient tracking system with IT support, enhancing communication between teams and reducing the response time to incidents by 41%.
  • Successfully advocated for residents’ needs, resulting in enhanced nutritional plans and increased staff awareness of dietary restrictions.
  • Initiated group therapy sessions for residents dealing with loneliness, which improved overall engagement by 62%.
  • Resolved product issue through consumer testing.
  • Successfully passed all 2021 state compliance audits with zero deficiencies by adhering strictly to initiative.
  • Trained and mentored 8 junior care assistants, onboarding them to ensure compliance with internal care protocols and standards.
  • Collaborated closely with physicians, nurses, and physical therapists to create comprehensive care routines for residents post-surgery.

Affiliations

  • The Academy of Nutrition and Dietetics - Senior Care Advocacy Group
  • Caregivers Coalition of Denver
  • Care Quality Commission - Support Worker Certification 2021
  • Patient-Centered Primary Care Collaborative (PCPCC)
  • Caregivers Action Network (CAN)
  • Elder Care Professional Network (ECPN)
  • Dementia Friends USA - Caregiving Program
  • Toastmasters
  • American Red Cross - Certified Caregiver Program
  • Association for Gerontology in Higher Education (AGHE)

Certifications

  • Adult Protective Services (APS) Training Completion - Northwind
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Home Health Aide (CHHA) - Colorado
  • Restraint Application and Documentation Certification - system
  • Infection Control Training - category
  • Certified Medical Assistant (CMA) Beacon Labs, 2018
  • Basic Medication Administration Certification - method

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