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Skills

  • Dinner service planning
  • Project management
  • Mailing restriction expertise
  • Project organization
  • MS Office
  • Process improvement
  • Post office operations
  • Rural and city carrying
  • Report writing
  • Team Leadership

Work Experiences

  • Assisted walk-in customers with service and sales.
  • Assisted customers by carrying oversized packages into their homes.
  • Adjusted daily plan for timely deliveries.
  • Assisted in scheduling parcel deliveries from multiple carriers, optimizing route planning to save 82% on fuel costs.
  • Entered data into the Workday system, including payments, account information, and call logs.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Double-checked the data's accuracy and integrity.
  • Achieved results within 6 months.

Summaries

  • Adaptable and team-oriented Parcel Assistant.
  • Achieved an 59% boost in overall service efficiency.
  • Achieved accuracy through robust tracking and client communication.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Knowledgable in a variety of design and testing methodologies.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 80% reduction in unresolved issues.
  • Achieved improvement through smart scheduling.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collected, organized, and inputted data for 7 deliveries per shift into tracking systems, supporting a daily performance boost of 75%.
  • Advised
  • Documented and resolved system which led to method.
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.
  • Handled over 10 parcels per day during peak shipping seasons while maintaining a 34% accuracy rate.
  • Integrated
  • Documented
  • Guided
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Solved

Affiliations

  • Society of Women Engineers
  • Professional Association for Transport Workers
  • American Society of Transportation & Logistics (ASTL)
  • National Industrial Transportation League (NITL)
  • International Association of Administrative Professionals
  • American Marketing Association
  • Supply Chain Management Professionals Network
  • Rotary International
  • Security & Damage Prevention Network
  • International Association of Package Handlers

Certifications

  • Parcel and Post Operations Professional by the Universal Postal Union (UPU)
  • Parcel Delivery and Handling Certification by Vantage
  • Certified Professional in Supply Management (CPSM) by ISM
  • ServSafe
  • Certified Cargo Security Professional (CCSP) by the International Cargo Security Council
  • Certified Business Analysis Professional (CBAP)
  • EPAL Pallet Certification for Transportation
  • Certified Loading Dock Safety Specialist
  • Certified Forklift Safety Trainer
  • OSHA 10-Hour General Industry Certification

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