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Skills

  • Budgets
  • Test data analysis
  • Team Leadership
  • Project organization
  • Communications
  • Food preparation
  • Clerical support
  • Inspection reviews
  • Lab equipment maintenance
  • Operational improvement

Work Experiences

  • Awarded Employee of the Year for excellence in laboratory practices in 2017, following a 20% reduction in contamination incidents.
  • Answered an average of 12 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 83% reduction in error rates.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Transported Power BI to the past year customer locations.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Used laboratory equipment to analyze bodily fluids and look for anomalies that could indicate disease or acute injuries.
  • Oversaw the delivery of initiative project by program team, which resulted in category.

Summaries

  • A skilled laboratory professional with experience in all aspects of medical laboratory testing.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Good at keeping equipment and workspaces in good working order.
  • Quality-oriented team player with an efficient and accurate approach.
  • Adept at implementing new methodologies.
  • Strong Tableau knowledge and expertise in client relations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Accomplished in streamlining laboratory test processing using automation systems, reducing test turnaround times by 65% while maintaining the highest standards of accuracy.
  • Professional with 8 years of progressive experience in the field who is highly organized and detail-oriented.

Accomplishments

  • Managed and coordinated proficiency testing for 7 employees, ensuring lab team competencies in line with Lean standards.
  • Increased sales 15% over three years.
  • Trained 4 new medical technologists, achieving a 84% increase in accurate test result reporting within the first six months.
  • Applied root cause analysis in troubleshooting equipment malfunctions, driving a 36% improvement in equipment uptime and reducing costs.
  • Advanced department operations by auditing and enhancing data integrity procedures, reducing input errors by 57%.
  • Led the testing and evaluation of advanced diagnostic equipment Jira, ensuring compatibility and reliability within existing workflows.
  • Oversaw blood bank operations, ensuring the safety of transfusions for 3 patients through accurate typing and cross-matching.
  • Advocated for and implemented environmental, health, and safety protocols, reducing laboratory incidents by 82% year-over-year.
  • Improved lab productivity by 18% through the implementation of novel automation technologies.
  • Developed quality control procedures for lab equipment, boosting test reliability by 54% and minimizing breakdown occurrences.

Affiliations

  • Hospital STEM Outreach Partner Phoenix
  • International Council of Nurses
  • Microbial Containment and Biohazard Safety (MCBS) Certification Group
  • College of American Pathologists (CAP)
  • American Marketing Association
  • National Phlebotomy Association (NPA)
  • Toastmasters
  • International Federation of Biomedical Laboratory Science (IFBLS)
  • FDA Compliance Training for Laboratory Technicians 2024
  • Association of Information Technology Professionals

Certifications

  • CAP Accreditation Training from the College of American Pathologists (CAP)
  • Certified Specialist in Blood Banking (SBB) – AABB
  • Certified Quality Improvement Associate (CQIA) by ASQ
  • SHRM Senior Certified Professional (SHRM-SCP)
  • American Association of Bioanalysts (AAB) Certified Medical Technologist
  • Cisco Certified Network Associate (CCNA)
  • Certified Clinical Laboratory Scientist (CLS), National Credentialing Agency (NCA)
  • Certified Immunology and Serology Technician from AMT
  • Certified Clinical Research Professional (CRP) by SOCRA
  • Good Laboratory Practice (GLP) Certification – procedure

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