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Skills

  • Emotional awareness
  • Project organization
  • Relationship development
  • Quality assurance controls
  • CCTV
  • Crisis management
  • Security systems
  • Patient advising
  • Needs assessment
  • Supervision

Work Experiences

  • Acted as a primary point of contact for community inquiries.
  • Taught youth how to use various media to spark debate and promote change.
  • Benefited 4 students.
  • Used the facility's EMR system to update patient records, transmit prescriptions, and transfer files.
  • Created a comprehensive community resource guide.
  • Staged a program protest to draw attention to issues in stakeholder engagement.
  • Created child safety plans, including coordinated and automated.
  • Authored grant proposals.
  • Assisted over 7 displaced families.
  • Coordinated disaster relief efforts in partnership with Northwind, delivering essential supplies to over 16 displaced families.

Summaries

  • CPA certified
  • People-organizer with experience raising funds and mobilizing support for a variety of marches, protests, and campaigns.
  • Skilled community and social service specialist with a proven track record of promoting activism, running programs, and gaining grassroots support.
  • Expert in method with a strong aptitude for implemented and improved.
  • Strong technical skills and experience in cross-functional collaboration.
  • Community Resource Liaison and team leader with 13 years of experience in standard settings.
  • Achieved results in several months.
  • Procedure and standard have a proven track record.
  • Power BI and SAP experts with exceptional interpersonal skills.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Played a key role in adapting community needs assessment protocols, resulting in a 44% improvement in the accuracy of service allocation metrics.
  • Assessed community demographics and initiated targeted outreach programs that increased participation from key underrepresented groups by 72%.
  • Managed a budget of $12, ensuring proper allocation of funds for maximum community benefit.
  • Led a cross-functional team to implement best practices in cultural competency, reducing language and service barriers by 63% over the past year.
  • Proactively identified community issues and coordinated task forces to resolve 18% of cases within 6 months.
  • Facilitated virtual informational sessions for resource program updates, growing participation by 51% over several months.
  • Co-led a partnership with a regional nonprofit, expanding resource distribution to Austin, which resulted in an increase of 74% in program reach.
  • Reduced service disparities through the creation of inclusive resource distribution guidelines, resulting in a 62% increase in engagement from underrepresented groups.
  • Authored and successfully secured $16 in funding through grants to enhance the scope of Brightline's community resource programs.
  • Designed an integrated program that streamlined communication between agencies, lowering response times for community inquiries by the past year.

Affiliations

  • Member of the Nonprofit Risk Management Center, focusing on strategies for effective community collaboration and disaster relief support.
  • Member of the National Coalition for Homeless Veterans to support advocacy efforts around resource provision for previously displaced populations.
  • Certified by the Nonprofit Leadership Alliance to enhance understanding of budget management and program leadership within community services.
  • Member of the Budget Officers Association to continuously refine skills in managing community service program budgets effectively.
  • Completed the Community Health Worker Certification program in 2023, gaining practical skills in public health communication and interagency collaboration.
  • Recipient of the Volunteer Management Certificate from Harbor & Co., improving strategies for recruitment, retention, and engagement of community volunteers.
  • Certified Public Speaker through the National Speakers Association, enhancing engagement skills for community presentation and outreach.
  • Certified in non-profit leadership and management through Brightline, specializing in budgeting, program growth, and stakeholder collaboration.
  • Active participant in the American Society for Public Administration (ASPA), sharing insights on effective policy creation for resource allocation in underserved areas.
  • Served as a representative for metric, collaborating with interagency partners to streamline resource distribution efforts.

Certifications

  • ServSafe
  • Certified Mental Health First Aider (MHFA) – National Council for Mental Wellbeing, 2016
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Grant Writing Certificate - Brightline, 2017
  • First Aid/CPR
  • Crisis Intervention Specialist Certification - Ironclad Systems, 2023
  • Project Management for Nonprofits Certification – Summit Group, 2018
  • Microsoft Office Specialist (MOS)
  • Trauma-Informed Care Certificate - Meridian, 2017

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