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Skills

  • Oral surgery
  • Budgets
  • Operational improvement
  • Communications
  • Business operations
  • Digital workflow integration
  • Problem resolution
  • Project organization
  • Process improvement
  • Denture fabrication

Work Experiences

  • Organized dental instruments and equipment in a staging tray for procedures.
  • Achieved a 79% satisfaction rating.
  • By taking the patients' blood pressure, temperature, and pulse, I was able to measure and record vital statistics.
  • Explained treatment procedures and gave patients instructions on how to care for themselves at home.
  • Kept track of patients' dental health, medical history, and vital signs.
  • Assisted the dentist with procedures such as system, metric, and system.
  • Achieved 10 successful prosthetic applications per month.
  • Addressed anatomical challenges.
  • Used QuickBooks to schedule appointments for patients.
  • Based on post-treatment feedback.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Looking forward to bringing in talent to assist with initiative and program procedures.
  • Well-organized and conscientious about meeting individual needs.
  • Achieved 65% faster production times.
  • Dental Assistant with 13 years of experience who excels at teamwork and communication to provide excellent patient care.
  • Licensed Denturist is a multi-talented Licensed Denturist who is consistently rewarded for planning and operational improvements.
  • Strengths in budget management and quality assurance backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Quickly solves problems and handles issues while adhering to procedures.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Developed a series of in-house training modules for junior staff, increasing their proficiency in handling complex denture cases by 73%.
  • Reduced patient complaints by 35% through follow-up care and patient education on denture maintenance.
  • Successfully managed patient caseloads of 8, ensuring all denture fittings were completed within specified timelines.
  • Recognized for maintaining a 80% patient satisfaction rate due to attention to detail and excellent patient care.
  • Resolved product issue through consumer testing.
  • Reduced patient wait times for denture fittings by 73% through improved scheduling and time management techniques.
  • Helped 3 patients per week regain oral function after tooth loss, with a strong focus on building confidence through prosthetic solutions.
  • Led a cross-functional team to design high-performance dentures, reducing incidences of breakage by 72% and increasing overall durability.
  • Awarded Top Performer for superior craftsmanship in removable prosthodontics at 2015 Phoenix dental conference.
  • Collaborated with team of 10 in the development of category.

Affiliations

  • Academy of Osseointegration
  • National Board for Certification in Dental Laboratory Technology (NBCDLT)
  • Lions Club
  • Rotary International
  • Affiliated Dentistry Group of Columbus
  • Attendee of Salesforce Dentures Masterclass, 2024
  • International Council of Nurses
  • American Academy of Cosmetic Dentistry (AACD)
  • American Prosthodontic Society
  • Certified by standard in Digital Denture Fabrication

Certifications

  • Certified Public Accountant (CPA)
  • Certified Digital Denture Specialist
  • Certified Digital Scanner User (Intraoral) - method
  • Licensed Denturist Certification - Ohio
  • CompTIA Network+
  • Certified Public Accountant
  • Certification in Removable Dental Prostheses Design – Meridian
  • Certified Dental Materials Specialist - process
  • Certified Post-Insertion Care and Management Specialist
  • First Aid/CPR Certified

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