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Skills

  • Budgets
  • Customer service
  • Team management
  • Educational program development for schools
  • Relationship development
  • Budgeting
  • Food plating and presentation
  • Staff training and development
  • Food waste reduction strategies
  • Cleanliness

Work Experiences

  • Collaborated with human resources to enhance patient meal choices.
  • Conducted regular inspections of preparation and storage equipment to evaluate and maintain performance for cost-effective and safe operations.
  • Plan and designate shifts and hours for 9 employees' schedules.
  • Achieved Innovation Award for excellence in food safety management.
  • Contributed to a 80% improvement in meal satisfaction.
  • Achieved zero violations during audits.
  • Achieved 13 consecutive months of compliance.
  • Decreased overall food expenses.
  • Created a rotational menu that increased the usage of seasonal ingredients by 78%, boosting sustainability efforts and decreasing overall food expenses.
  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.

Summaries

  • Trained in food preparation and handling, inventory management, and customer service.
  • Achieved a cost reduction of 14 per quarter.
  • Achieved results over a three years period.
  • Director of Food Nutrition Services with more than 2 years of experience in food service and progressive leadership.
  • Clear understanding of data analysis and team leadership as well as performance reporting training.
  • Achieved 9% compliance in health audits.
  • Achieved a 18% reduction in food spoilage.
  • Accomplished team leader with a talent for staff training and development, ensuring compliance with process and improving food safety performance by 32%.
  • Accomplished team leader.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Instituted a new inventory management process that cut food waste by 47% and reduced procurement costs by $194,000/month.
  • Resolved product issue through consumer testing.
  • Revised institutional catering offerings and increased revenue by 40% while enhancing the menu for special dietary requirements.
  • Streamlined reporting processes through Asana, allowing for real-time tracking of nutritional data and reducing manual entry by 27%.
  • Utilized data analytics to monitor and adjust menu offerings based on seasonal trends, reducing food costs by 52%.
  • Oversaw the menu planning process for diverse dietary needs, including allergy management, leading to 35% fewer patient complaints.
  • Led a cross-team initiative that revamped hospital cafeteria offerings, boosting sales by 75% and enhancing the overall dining experience.
  • Orchestrated the shift toward locally sourced produce, enhancing menu quality and contributing to a 47% increase in patient satisfaction.
  • Implemented a health-conscious nutrition education workshop for patients, improving awareness and lowering hospital readmission rates by 77%.
  • Led departmental training programs for food safety and sanitation, resulting in a 63% reduction in health department citations over two years.

Affiliations

  • Jaycees
  • Healthcare Culinary Experts Association (HCEA)
  • Project Management Institute
  • Society for Healthcare Foodservice Directors (SHFD)
  • Association of Information Technology Professionals
  • National Association of Nutrition and Aging Services Programs (NANASP)
  • International Association of Administrative Professionals
  • Toastmasters
  • Global Food Safety Initiative (GFSI) Forum Participant
  • National Association of Healthcare Foodservice Managers

Certifications

  • Google Certified Professional Cloud Architect
  • Safe Food Handling Training Certification by program 2020
  • Certified Dietary Manager (CDM), 2015 – Credentialing by the Certification Board for Dietary Managers
  • Certified Specialist in Pediatric Nutrition by the American Academy of Nutrition and Dietetics
  • Salesforce
  • Certified Professional – Food Safety (CP-FS) by the National Environmental Health Association (NEHA) 2022
  • Certified Public Accountant
  • Certified Nutrition Specialist (CNS) by Board for Certification of Nutrition Specialists
  • Microsoft Certified Systems Engineer (MCSE)
  • Nutrition and Wellness Consultant Certification by Meridian (American Fitness Professionals & Associates)

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