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Skills

  • Customer service
  • Vendor relationships
  • Creative problem-solving
  • Originality
  • Figma for Design Prototyping
  • Digital File Management
  • Creative design layouts
  • HTML & CSS for Design
  • Problem resolution
  • Design systems creation

Work Experiences

  • Adhered to user-centered design principles.
  • Worked with vendors to ensure that the style of the marketing materials was consistent.
  • Contributed to the development of a design system.
  • Coordinated with photographers and art directors on creative direction, ensuring cohesive visuals for system that led to Excellence Award in 2022.
  • Kept my procedure design knowledge up to date by attending various workshops, professional society gatherings, and meetings.
  • Conceptualized visual merchandising layouts for Asana, driving a 42% increase in customer foot traffic and sales at Phoenix.
  • Researched and studied information to plan project concepts.
  • Collaborated with engineers to design user-centered tools.
  • Achieved a 68% increase in conversion rate.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • System and metric are two of my areas of expertise.
  • Excellent marketing and business skills.
  • Within Miscellaneous, senior Design Trainee and outstanding performer in strategic planning and data analysis.
  • From conception to completion, adept at managing and coordinating category projects.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • With over 10 years of experience creating unique and innovative procedure masterpieces, I am personable and organized.
  • Collaborative and adaptable Design Trainee.
  • Consistently met project deadlines.
  • Designer with strong analytical, research, and collaboration abilities.
  • Excellent interpersonal, self-promotion, and active listening skills.

Accomplishments

  • Designed and updated landing pages in Jira, contributing to a 37% reduction in bounce rate.
  • Collaborated with Marketing and Product teams in the conceptualization of standard, directly contributing to a 58% rise in user engagement.
  • Coordinated design elements for a multi-channel marketing campaign that improved conversion rates by 67% across web and social media platforms.
  • Assisted in the creation of logo designs and branding elements for Lakeside Partners, improving brand recognition by 25%.
  • Led design efforts on a multidisciplinary team that improved the ServiceNow’s visual appeal, contributing to a 44% increase in sales within 4 months.
  • Worked with cross-functional teams to create intuitive wireframes for QuickBooks, enhancing conversion through improved user experiences by 44%.
  • Assisted in the development and production of 17 marketing videos, designing custom graphics and animations that boosted viewer engagement by 33%.
  • Resolved product issue through consumer testing.
  • Leveraged user experience research to guide the redesign of Beacon Labs, improving overall user satisfaction scores by 44%.
  • Helped streamline the design review process, which reduced revision cycles by 22% and improved overall project delivery times.

Affiliations

  • Association for Computing Machinery
  • Co-Author of UX design industry whitepaper in partnership with Beacon Labs, 2018
  • UI/UX Design Association
  • Volunteer at AIGA Portfolio Reviews Columbus
  • Association of Information Technology Professionals
  • Contributor at the Design Research Society (DRS)
  • Junior Board Member, method, 2016
  • Society for News Design (SND)
  • Freemason
  • International Association of Administrative Professionals

Certifications

  • Certificate in Adobe After Effects
  • Certified Public Accountant (CPA)
  • IAAP Certified Professional in Web Accessibility (CPWA)
  • Professional Diploma in Digital Marketing for Design by process
  • Sketch Certified Expert
  • Project Management Professional (PMP)
  • User Experience (UX) Design Certificate - program
  • Adobe XD Masterclass Certification
  • Typography Certificate - category
  • InVision App Prototype Creator Certification

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