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Skills

  • Relationship development
  • Conflict resolution strategies
  • First Aid/CPR
  • Business Planning
  • Strategic planning
  • MS Office
  • Continuous improvement strategies
  • Communications
  • Decision-making under pressure
  • Adherence to evidence-based practices

Work Experiences

  • Collaborated with compliance for compliance.
  • Assessed employee performance over a two years period and provided constructive feedback to help them improve.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Achieved zero staff casualties across 12 lockdown scenarios.
  • Oversaw a group of 15 process associates who dealt with the department's daily and complex requirements.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Collaborated with operations to ensure compliance with all state and federal regulations, reducing violations to zero over a one year period.
  • Manufacturing service agreements and quality standards were negotiated by me.

Summaries

  • Forward-thinking manager with 11 years of manufacturing project management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Corrections Supervisor is a skilled Corrections Supervisor who provides encouragement and feedback to help employees succeed.
  • Corrections Supervisor with 4 years of successful process improvement and cross-functional collaboration experience.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Dedicated to providing high-quality services and products.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Corrections Supervisor.
  • To take on a new role in a procedure setting, I'm ready to offer exceptional leadership and planning abilities.
  • Focused on ensuring smooth financial, personnel, and operational operations.

Accomplishments

  • Reduced contraband discovery instances by implementing proactive search protocols, which resulted in a 16% decline in prohibited items.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Revised transportation protocols, lowering accident rates during inmate transfers by 39% across a 6 months period.
  • Collaborated with jurisdictional public safety agencies to reduce prison intake processing time by 74%.
  • Overhauled inmate grievance procedures, resulting in a 30% improvement in resolution times and inmate satisfaction.
  • Introduced an inmate work program in collaboration with local businesses, increasing inmate participation by 61% and community reintegration rates.
  • Managed an inmate classification system that resulted in more effective housing and monitoring assignments, reducing incidents in medium and high-risk units by 18%.
  • Documented and resolved method which led to framework.
  • Implemented training modules on correctional facility safety, decreasing safety violations by 68% over one year.
  • Designed and implemented new scheduling software for inmate classes, increasing program attendance by 77% and reporting accuracy.

Affiliations

  • National Law Enforcement Officers Memorial Fund (NLEOMF)
  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • National Organization of Black Law Enforcement Executives (NOBLE)
  • International Council of Nurses
  • Jaycees
  • Society of Human Resource Management
  • Project Management Institute
  • Executive Leadership Program for Correction Personnel
  • International Body on Prison Oversight and Reform

Certifications

  • Suicide Prevention in Correctional Facilities Certification - Northwind
  • Certified Jail Manager (CJM) - American Jail Association (AJA)
  • Conflict Resolution and Crisis Intervention Training Certification - Summit Group
  • CompTIA A+ Technician
  • CompTIA Security+
  • Advanced Correctional Healthcare Certification (ACHC) - 2022
  • Certified Public Accountant
  • FEMA National Incident Management System (NIMS) Certification - Incident Command System (ICS) Level 200 and 300
  • Google Certified Professional Cloud Architect
  • CompTIA Network+

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