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Skills

  • Communications
  • Project organization
  • Organization
  • Regulatory compliance
  • Staff management
  • Incident Report Writing & Documentation
  • Inmate Classification & Housing Systems
  • Operational improvement
  • Business analysis
  • Process improvement

Work Experiences

  • Oversaw a group of 15 process associates who dealt with the department's daily and complex requirements.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that framework operations ran smoothly.
  • Conducted supplier risk management assessments in order to evaluate the system program for senior management's planning purposes.
  • Assisted inmates in obtaining certification.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Analyzed trends in inmate behavior to create proactive safety measures, lowering guard-inmate clashes by 47% over 7 months.
  • Collaborated with security, health, and support services.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.

Summaries

  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Corrections Supervisor is a skilled Corrections Supervisor who provides encouragement and feedback to help employees succeed.
  • Corrections Supervisor is a multi-talented Corrections Supervisor who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Customer-focused professional with 16 years of experience in the Miscellaneous sector.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Salesforce expertise.
  • Clear understanding of vendor management and strategic planning as well as vendor management training.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.

Accomplishments

  • Led a mental health counseling initiative for staff, reducing work-related stress claims by 85% and improving overall workplace morale.
  • Collaborated with team of 4 in the development of metric.
  • Conducted risk assessments of inmate behavior, reducing instances of violent altercations by 63%.
  • Collaborated with standard to enhance vocational training, allowing 7 of inmates to gain PMP.
  • Led the integration of surveillance technologies that improved incident response times by 17%.
  • Achieved system by designing a rehabilitation program that reduced inmate recidivism by 18% after release.
  • Successfully initiated a mentorship program for newly recruited corrections officers, reducing onboarding times by 21%.
  • Designed and implemented new scheduling software for inmate classes, increasing program attendance by 77% and reporting accuracy.
  • Supervised the distribution and consumption of food supplies, optimizing meal plans and reducing waste by 60%.
  • Reduced contraband discovery instances by implementing proactive search protocols, which resulted in a 16% decline in prohibited items.

Affiliations

  • National Organization of Black Law Enforcement Executives (NOBLE)
  • Correctional Accreditation Managers Association (CAMA)
  • American Society of Safety Professionals
  • National Criminal Justice Association (NCJA)
  • Society of Human Resource Management
  • Rotary International
  • Institutional Security Managers Association (ISMA)
  • Society for Human Resource Management (SHRM) - Institutional Management Division
  • Justice Research and Statistics Association (JRSA)
  • Council on Adult Probation and Parole (CAPP)

Certifications

  • Ethics in Corrections Certificate - National Institute of Corrections (NIC)
  • Case Management and Reintegration Certification - Meridian, 2023
  • Management of Aggressive Behavior (MOAB) Certification - Lakeside Partners, 2016
  • De-escalation Techniques in Corrections Certification - process, 2024
  • Equal Employment Opportunity (EEO) Investigation Certification - Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • CompTIA A+ Technician
  • Conflict Resolution and Crisis Intervention Training Certification - Summit Group
  • ServSafe

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