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Skills

  • Customer service
  • Problem resolution
  • VBScript
  • Advanced knowledge of PHP
  • Client feedback gathering
  • Ability to work in fast-paced environments
  • Technical analysis
  • First Aid/CPR
  • Technical writing
  • Performance and scalability optimization

Work Experiences

  • Collaborated closely with clients to develop system specifications and designs.
  • Contributed to the framework codebase, which is used to automate software deployment across multiple virtual machines.
  • Inspected the equipment, evaluated its functionality, and tweaked the controls.
  • Created code enhancements and fixes to be included in future code releases and patches.
  • Assisted engineers in setting up CI/CD pipelines.
  • Accelerated delivery frequency by 13%.
  • Created object-oriented software, such as Tableau for Miscellaneous.
  • Built a data pipeline for automating framework reports.
  • Helped plan software and system testing efforts for procedure and metric.
  • Allowed smoother handoffs.

Summaries

  • Achieved a 65% improvement in fraud detection rates.
  • From design to implementation to integration, I've worked on a variety of projects.
  • Achieved up to 19% faster runtimes.
  • Automated manual processes.
  • Software developer with experience in technical leadership, communication, and public speaking.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Application Engineer Intern.
  • Application Engineer Intern committed to driving workflow improvements, delivering custom tools that improved QA team efficiency by 62%.
  • Application Engineer Intern with 3 years of successful strategic planning and process improvement experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Contributed to the multi-site architecture implementation for QuickBooks, ensuring 45% uptime during time-sensitive quarter-end financial reviews.
  • Collaborated with team of 11 in the development of initiative.
  • Utilized data analysis techniques to pinpoint performance bottlenecks in SAP and improved processing speed by 72%.
  • Resolved high-priority bugs that impacted user experience in Salesforce, improving the overall satisfaction rate by 69%.
  • Collaborated on REST API performance testing to assess scalability, resulting in the system handling 7 more concurrent users.
  • Led the troubleshooting of cross-browser compatibility issues in Asana, ensuring it functioned seamlessly across 13 major browsers.
  • Supported end-to-end testing for a new cloud-based architecture that achieved an uptime reliability of 56% during peak transaction periods.
  • Tackled performance issues on the legacy CRM by rewriting key segments in metric, improving the database sync process efficiency by 16%.
  • Collaborated with cross-functional teams to resolve UI/UX feedback, increasing user satisfaction during the beta testing phase by 18% points.
  • Contributed to enhancing cybersecurity measures by implementing authentication protocols that reduced unauthorized access by 60%.

Affiliations

  • Jaycees
  • Member of the Association for the Advancement of Artificial Intelligence (AAAI)
  • Member of the Product Development and Management Association (PDMA)
  • Member of the Machine Learning Society at procedure focusing on AI applications
  • Member of the National Society of Professional Engineers (NSPE)
  • Certificate holder for Oracle Database Foundations 2018
  • Contributor to Open Source Software through SAP community
  • Participated in metric's Software Engineering Club
  • Lions Club
  • Rotary International

Certifications

  • ScrumMaster Certified (SMC) by Scrum Alliance
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Oracle Certified Professional, Java SE framework Programmer
  • ISTQB Certified Tester Foundation Level (CTFL)
  • Certified Information Systems Auditor (CISA)
  • Certified DevOps Engineer – Professional – AWS
  • Certified SAFe 5 Practitioner (SP)

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