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Skills

  • Organization
  • Creating marketing plans
  • Operational improvement
  • Building long-term partnerships
  • Insurance billing
  • Customer-focused sales approach
  • Conflict resolution and problem-solving
  • Team building
  • Developing go-to-market strategies
  • CRM data analysis

Work Experiences

  • Improved productivity by reducing process lags by effectively managing 10 employees.
  • Achieved multiple contract renewals over 2015-2018.
  • By verifying back stock and maintaining inventories, I was able to place orders with pinpoint accuracy.
  • Achieved QuickBooks capturing 58% of market share.
  • Guided and supported 10 staff members in achieving team and personal goals on a consistent basis.
  • Supervised a successful, well-supplied, and well-organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Conducted walkthroughs of departments to assess and correct issues such as cleanliness, insufficient stock levels, and poor merchandising.
  • Hired, trained, supervised, and motivated a team of 17 retail professionals to provide each guest with knowledgeable and prompt service.
  • Achieved Employee of the Year for excellence in sales execution.
  • Prioritizing tasks prior to the start of each shift streamlined operations and improved employee focus and productivity.

Summaries

  • Senior Sales Lead with process improvement and project management abilities.
  • Senior Sales Lead is a hardworking and dependable Senior Sales Lead who excels at strategic planning and process improvement.
  • Senior Sales Lead is a smart Senior Sales Lead who is committed to providing excellent customer service and engagement.
  • Coach team members to effectively address customer concerns and communicate with tact and diplomacy to consistently foster superior customer service standards.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Knowledge of Adobe Creative Suite in depth, as well as project management and stakeholder engagement abilities.
  • Category and metric have a proven track record.
  • Results-oriented Miscellaneous professional with client relations, project management, and client relations strengths.
  • With proactive and strategic approaches, we are focused on driving revenue growth.
  • Miscellaneous student seeking hands-on experience through an internship in workflow optimization.

Accomplishments

  • Reengineered lead qualification criteria, improving lead to conversion ratios by 54% and reducing wasted resources.
  • Effectively negotiated and closed contracts worth $7, contributing to the organization's best-performing quarter in 2023.
  • Developed customized pricing strategies for Salesforce that resulted in a 15% improvement in competitive positioning and gross margins.
  • Developed KPIs and sales dashboards that provided real-time sales performance data, leading to a 58% improvement in decision-making speed.
  • Restructured the sales team allocation by realigning territories, leading to a 28% increase in sales team productivity and broader market coverage.
  • Constructed a competitive analysis framework that helped tailor sales pitches to different customer segments, resulting in a 81% increase in win rates.
  • Exceeded personal sales targets by 52% for 2019, positioning myself among the top 7 performers in the company.
  • Mentored junior sales representatives, enhancing their close rates by 42% over 8 months and facilitating their promotion.
  • Boosted regional sales revenue by 68% YoY by introducing targeted sales tactics and realigning team focus on high-value clients.
  • Coordinated multi-region product launch, contributing to a 68% market share increase in the first 13 months.

Affiliations

  • Participant, Executive Sales Leadership Summit, 2024
  • Certified in Salesforce Advanced CRM Analysis, through process, 2016
  • Board Member, Strategic Sales Leadership Council (SSLC), 2024-2021
  • Certified Sales Executive (CSE) through Sales & Marketing Executives International – 2017
  • Keynote Speaker, Digital Sales Strategy Summit, 2018
  • Chair, Sales Strategy Committee at Ironclad Systems, 2019-2024
  • Global Sales Director Forum, Active Member since 2019
  • Ambassador, Women in Sales Leadership (WSL) Initiative, 2022-2019
  • Lead, Multichannel Sales Task Force at Harbor & Co., from 2024-2019
  • Member, Customer Acquisition Forum at Portland, 2023-2022

Certifications

  • Decision-Making for Leaders Certificate - MIT Sloan School of Management
  • First Aid/CPR
  • Certified Sales Executive (CSE) - Sales & Marketing Executives International
  • Project Management Professional (PMP)
  • Salesforce Administrator Certification
  • SAP Certified Application Associate
  • PERSUASION & INFLUENCE Certification - Coursera 2023
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)

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