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Skills

  • MS Office
  • Event attendance growth strategies
  • Collaboration with academic advisors
  • Instructional planning
  • Adaptability to Changing Student Needs
  • Security systems
  • CCTV
  • Clear and Effective Written Communication
  • Business operations
  • Environmental orientation

Work Experiences

  • Analyzed feedback from post-orientation surveys.
  • Analyzed attendance statistics.
  • Assisted with orientation events.
  • Conducted standardized assessments to document each student's orientation and mobility needs.
  • Taught students between the ages of 18 and 5 how to orient themselves in various situations.
  • Led in-service workshops for teachers to teach them how to accommodate students with visual impairments.
  • Advised school leaders on how to improve learning environments.
  • Answered 18 phone calls per two years to assist customers.
  • Analyzed feedback from post-orientation surveys, identifying key areas for improvement and implementing changes for the 2017 program.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • Calm, collected, and enthusiastic about assisting each individual in discovering what works for them and improving their quality of life.
  • Achieved a 68% boost in student satisfaction ratings.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Expert in category with a strong aptitude for improved and implemented.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Orientation Intern.
  • Process improvement Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Effective at enhancing the development of related skills by using tactile maps, optical aids, and GPS devices.
  • Ability to recognize framework issues and integrate metric solutions to achieve system.
  • Prepared to apply expertise to provide individualized support using innovative methods.

Accomplishments

  • Played a key role in modernizing the orientation communication plan, using SMS and email campaigns to reach over 18 students.
  • Fostered strong relationships with campus staff and peers to deliver an engaging, inclusive, and welcoming experience to 6 new students.
  • Collaborated on the redesign of the university's orientation schedule, reducing conflicts in programming and increasing available opportunities for peer interaction.
  • Organized virtual Q&A sessions with academic advisors to connect first-year students with resources prior to their first semester, supporting 10 virtual attendees.
  • Created a campus-wide support network during the first-year transition by identifying and connecting students with peer resources and support groups.
  • Developed and distributed resource packets to 18 attendees, improving the accessibility of information on university policies and campus life.
  • Collaborated with academic advising and student services to streamline first-year orientation programs, reducing confusion and establishing clear pathways for academic success.
  • Designed and distributed surveys to understand post-orientation student needs, using Jira to analyze data and draw conclusions on program effectiveness.
  • Initiated strategies to onboard international students more effectively, lowering transition-related issues by 27% over the year.
  • Prepared digital and physical materials for orientation, including 15 personalized information packets and campus resource guides.

Affiliations

  • Active Participant, NASPA: Student Affairs Administrators in Higher Education, 2018-Present
  • Panelist, Orientation Week Advisory Council, Phoenix, 2015
  • Facilitator, Virtual Orientation Professionals Network, 2018-Present
  • Member, University Retention and Transition Task Force, 2020-Present
  • Organizer, Graduate Student Orientation Committee, 2016
  • Organizer of Freshman Welcome Week at standard, 2024
  • Volunteer, First-Year Student Support Organization, Denver, 2017-2020
  • Coordinator, Student Activities and Orientation Workshops, Austin, 2022-2015
  • Member, International First-Year Experience Leadership Forum, 2022-Present
  • Collaborated with Regional Association for College and University Orientation Officers, 2022

Certifications

  • Certified Public Accountant (CPA)
  • Certificate in Conflict Mediation and Resolution from method
  • Google Data Analytics Professional Certificate
  • Cultural Intelligence (CQ) Certification through Vantage
  • Supporting International Students Certificate from framework
  • Student Onboarding and Retention Specialist by framework
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Cultural Competency Certification from process
  • Google Certified Professional Cloud Architect

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