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Skills

  • Archival organization
  • Relationship development
  • Critical document search error reduction
  • Document preservation techniques
  • Document retrieval automation
  • Data integrity monitoring
  • Customer service
  • Document classification system creation
  • Mail merging
  • Advanced proficiency in HubSpot

Work Experiences

  • Assisted in the creation and implementation of corporate document standards, numbering conventions, and templates.
  • Authored a comprehensive user manual for ServiceNow.
  • Analyzed document retention needs.
  • Contracts, statements of work, budgets, non-disclosure agreements, and appendices were among the documents I prepared.
  • Oversaw the creation and review of contractual documents that govern the company's relationships with clients, partners, vendors, and employees.
  • Examined contract documents for ambiguity and inconsistencies in the documents and specifications.
  • Collaborated with internal team members to find proactive solutions to problems.
  • Uploaded company policies and procedures to EDMS, which were then routed for approval and training.
  • Used Corel Draw, Solid Works, AutoCad, and firmware files to update and create drawings.
  • Cleaned, formatted, and applied styles to documents that were converted from one application to another.

Summaries

  • Electronic filing systems, various document management technologies, and scanning experience are all familiar and experienced.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in client relations and project management backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Document Review Specialist with a track record of successfully negotiating, researching, and communicating.
  • Organizational skills, attention to detail, and a strong ability to communicate are all important.
  • Document Management Specialist with administrative support and other responsibilities.
  • Outstanding organizational and analytical skills, as well as meticulous attention to detail.
  • Document Control Specialist with experience storing, managing, and maintaining company and project documents with accuracy and quality in mind.
  • Achieved 55% faster enterprise-wide access.

Accomplishments

  • Spearheaded an initiative to reduce physical storage dependency, converting 5 paper documents into digital formats, saving 11 in annual storage costs.
  • Documented and resolved category which led to program.
  • Supervised the setup of a centralized records repository, reducing document retrieval efforts by 30% across 8 departments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and implemented a secure document retrieval system for sensitive legal records, improving security and compliance by 78%.
  • Reduced redundant retrieval requests by implementing a shared digital workspace, increasing team collaboration by 40%.
  • Leveraged expertise with system to resolve retrieval errors, minimizing cost on reprocessing by $14/year.
  • Provided ongoing training to junior document specialists on retrieval techniques and data accuracy procedures, increasing team productivity by 36%.
  • Created a multi-tier classification system for legal documents, simplifying future retrieval by 58%.
  • Led a project that integrated SAP with existing workflows, reducing retrieval processing errors by 56%.

Affiliations

  • Association for Intelligent Information Management (AIIM)
  • Document Management and Compliance Group (DMCG)
  • Technical Document Association (TDA)
  • International Legal Technology Association (ILTA)
  • E-Document Business Association (EDBA)
  • Corporate Legal Operations Consortium (CLOC)
  • American Records Management Association (ARMA)
  • Society of Human Resource Management
  • Association for Information and Image Management (AIIM)
  • American Society of Administrative Professionals (ASAP)

Certifications

  • AIIM Information Governance Professional Certification
  • Certified Business Analysis Professional (CBAP)
  • Certificate in Electronic Discovery from ACEDS
  • Microsoft Certified: Azure Fundamentals
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Certified Information Governance Officer (CIGO) by IG GURU
  • Certified Business Process Associate (CBPA) from ABPMP

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