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Skills

  • Budgets
  • Data Center Optimization
  • Business continuity planning
  • Supervision
  • Organization
  • High-priority incident resolution
  • First Aid/CPR
  • System upgrades
  • Project organization
  • Servers expertise

Work Experiences

  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with C-level executives to align IT strategies with overarching company goals, securing a $7 budget for future projects.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Transported Microsoft Excel to 6 months customer locations.
  • Bolstered security of confidential data.
  • Achieved a 18% improvement in system uptime.
  • Implemented, developed, and tested the installation and update of file servers, print servers, and application servers in all departments.
  • Looked for industry trends on social media and through online sources.
  • Automated manual backup processes in 10 departments, improving data restoration capabilities and reducing man-hours.

Summaries

  • Accomplished in reducing average system recovery time after outages by 31%, implementing real-time performance monitoring tools to minimize downtime.
  • Boosted server efficiency by 43%.
  • Collaborated with C-suite executives to secure $18 in funding for system upgrades, aligning IT strategies with key business objectives for sustained growth.
  • Complied with CPA standards at 14 global sites.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 40% reduction.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Blended technical expertise and leadership.
  • Achieved 64% cost reduction in third-party contracts.
  • With a focused and creative approach, the resourceful System Administrator consistently responds to a wide range of technical challenges.

Accomplishments

  • Led the design and execution of a network optimization project, reducing latency by 18% and securing a Excellence Award.
  • Designed and implemented a robust system monitoring automation that identified and resolved 16 critical issues, saving 15 hours in manual intervention.
  • Streamlined backup and restore protocols, reducing recovery time from 9 hours to 16 hours, improving business continuity.
  • Spearheaded system transition from on-premise servers to cloud-based infrastructure, increasing efficiency by 65% and cutting resource costs by 5.
  • Deployed an enterprise-wide load balancing strategy, achieving 68% reduction in system outages and increased redundancy.
  • Designed an automated patch management system covering 2 endpoints, reducing exposure to security vulnerabilities by 41%.
  • Reduced IT operational costs by 25% by identifying and resolving inefficiencies within the existing infrastructure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Executed a successful server migration to cloud-based solutions, ensuring zero data loss and achieving 55% higher system scalability.
  • Enhanced system monitoring through the use of advanced analytics, resulting in 50% faster detection and resolution of potential issues.

Affiliations

  • Jaycees
  • Registered, ITIL® Expert – 2018
  • Society of Women Engineers
  • Certified Professional, Project Management Institute (PMI) – 2020
  • Freemason
  • Certified Expert, ISO 27001 Lead Auditor – 2023
  • Accredited Professional, IT Service Management Forum (itSMF)
  • Steering Committee Member, Systems Operational Efficiency Council (2015-2016)
  • Toastmasters
  • International Council of Nurses

Certifications

  • TOGAF 9 Certified - Enterprise Architecture Framework
  • Certified ScrumMaster (CSM)
  • Certified Kubernetes Administrator (CKA)
  • Certified Cloud Security Professional (CCSP)
  • CompTIA Security+
  • Salesforce
  • SANS GIAC Security Essentials (GSEC)
  • ITIL 4 Foundation Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Continuous Integration Developer by Cedar Works

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