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Skills

  • Feeding assistance specialist
  • Fire and safety
  • Budgeting expertise
  • Operational improvement
  • Budgets
  • Broad medical terminology knowledge
  • Disease specialization proficiency
  • Interpersonal skills
  • Wound cleaning/care expertise
  • IV therapy

Work Experiences

  • Replenished the sales floor stock to meet customer demand.
  • Educated customers about promotions to increase sales.
  • Collaborated and communicated effectively with physicians to ensure client satisfaction and adherence to established standards.
  • Collaborated with a group of registered nurses to ensure the overall health of all patients.
  • Educated patients and their families on proper discharge procedures.
  • Suture removals for patients of all ages were done expertly by me.
  • Taught employees about state and federal statutes, rules, and regulations that govern home care services.
  • Basic physical examinations of newborns and infants were performed by me.
  • Responded to Code Red pages and made sure that patients were taken care of.
  • Increased sales by 9% by providing purchase advice and promoting additional products.

Summaries

  • Exceptional knowledge of process treatments, techniques, and diagnostic procedures as a Critical Care Registered Nurse.
  • Registered nurse with over 5 years of experience leading initiatives to improve clinical documentation, clinical processes, and nurses' clinical knowledge.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Maintain equipment and associated gear in a well-organized manner.
  • Professionally trained Recovery Associate with experience providing high-quality culturally competent care to a diverse group of patients.
  • Recovery Associate with 10 years of successful workflow optimization and client relations experience.
  • Committed to providing comprehensive patient education as well as assisting physicians.
  • Nursing professional with 5+ years of experience in metric settings working with pediatric patients.
  • Knowledgeable about healthcare and insurance systems.
  • Clinical Nurse with extensive knowledge of cross-functional collaboration and the ability to create individualized care plans.

Accomplishments

  • Improved overall recovery rate by 70% through enhanced account prioritization and targeted outreach campaigns.
  • Supervision: Headed onboarding process for new nursing staff.
  • Taught 6 classes per semester.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Maintained a 16% client engagement rate in delinquent recoveries through effectively building rapport and utilizing strong negotiation tactics.
  • Led a team in integrating Jira for recovery tracking, accelerating report generation and improving transparency in operational outcomes.
  • Perinatal Care: Assisted physicians in focus studies of prenatal care. Performed basic physical assessments of newborns and infants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a special project to optimize existing recovery workflows, which improved the collections rate by 33%. Final project results were presented in 2020's quarterly review.

Affiliations

  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Member of the Financial Services Professionals Association for ethical standards in debt recovery solutions.
  • Member of the Commercial Law League of America (CLLA) with a focus on financial recovery and legal debt collection processes.
  • Lions Club
  • Certified Debt Recovery Agent through the Federal Credit Union (FCU) Continuing Education Program.
  • Active involvement in monthly forums with the Credit Research Foundation (CRF) to stay updated on evolving financial recovery trends.
  • Recipient of the 'Outstanding Recovery Associate Award' from the National Council of Collections in 2015.
  • Completed a Risk Management Certificate from metric, focusing on delinquency reduction and repayment agreements.
  • Updated skills with the Debt Collection Compliance Professional Certification via ACA International.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Anti-Money Laundering and Combating the Financing of Terrorism (AML-CFT) Certification
  • Google Certified Professional Cloud Architect
  • Current PMP certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Asset Recovery Specialist (CARS) by Brightline
  • ANA Certified in Pediatric NP
  • Basic Life Support (BLS) Certification process
  • Graduate Certificate in Clinical Pathology
  • Registered Nurse Practitioner in the State of Oregon, License number 15

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