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Skills

  • Business operations
  • Evidence-based counseling techniques
  • Grant Writing and Fundraising
  • Behavior modification treatment approaches
  • Supervision
  • Client intake assessments
  • Regulatory compliance
  • Cross-functional team collaboration
  • Case documentation and management
  • Data-driven performance evaluations

Work Experiences

  • Assisted clients through legal and court proceedings for substance-related offenses, securing positive case resolutions for 49% of cases.
  • Benefited 6 clients yearly.
  • Analyzed behavioral data.
  • Achieved a 49% reduction in readmission.
  • Achieved successful yearly certification renewal.
  • Oversaw the delivery of category project by program team, which resulted in system.
  • Achieved a 85% improvement in treatment adherence.
  • Completed within two years.
  • Aided over 9 clients in securing employment post-treatment.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Addressed multi-faceted issues.
  • Analyzed client outcomes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Substance Abuse Case Manager and outstanding performer in team leadership and budget management.
  • Costs were consistently reduced while profits were increased.
  • Strengths in workflow optimization and stakeholder engagement are documented.
  • Substance Abuse Case Manager is a multi-talented Substance Abuse Case Manager who is consistently rewarded for planning and operational improvements.
  • Achieved a 49% improvement in client treatment adherence.
  • Achieved 48% positive resolutions.

Accomplishments

  • Championed the use of motivational interviewing techniques, leading to notable increases in client self-efficacy and personal goal attainment.
  • Resolved product issue through consumer testing.
  • Led relapse prevention training for over 4 clients, helping reduce relapse rates by 80% within three years.
  • Designed recovery workshops and peer-led interventions to enhance community involvement, leading to increased workshop attendance by 31%.
  • Secured employment resources for clients reentering society, achieving an increase in employment placement by 80% over 11 period.
  • Consulted with state government officials to enhance regulations on opioid use, improving compliance rates across 13 counties.
  • Documented and resolved category which led to program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created client-specific behavior modification strategies, leading to a reduction in destructive behavior recurrences by 25%.
  • Provided critical case management services to LGBTQ+ clients, leading to a 43% increase in program engagement and success.

Affiliations

  • International Council of Nurses
  • Psychology Interjurisdictional Compact (PSYPACT)
  • Human Services Educators Network
  • National Association of Social Workers
  • Society of Women Engineers
  • Case Management Society of America (CMSA)
  • Graduate Student in Mental Health Services initiative
  • Behavioral Health Leadership Development Program
  • Certified Telehealth Practitioner
  • Association of Community Mental Health Centers

Certifications

  • Certified Family Support Professional (CFSP) - National Federation of Families for Children’s Mental Health
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Licensed Professional Counselor (LPC) - framework
  • Peer Recovery Specialist Certification (PRSS) - category
  • Structured Intervention Training Certification - Lakeside Partners
  • Certified Trauma Professional (CTP) - International Association of Trauma Professionals (IATP)
  • Master Addiction Counselor (MAC) - National Certification Commission for Addiction Professionals (NCC AP)
  • Motivational Interviewing Certification - Summit Group
  • Certified Co-Occurring Disorders Professional (CCDP) - IC&RC
  • Salesforce

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