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Skills

  • Bilingual in French and German
  • Applied behavioral analysis
  • Minor surgery assistance awareness
  • File management
  • Conflict resolution
  • Budgets
  • Positive behavior modeling
  • Data collection and management
  • Life skills development
  • Strong presentation skills

Work Experiences

  • Assisted elderly patients with all daily living tasks in order to improve their quality of life.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Double-checked that all forms/reports for each resident's admission, transfer, and/or discharge were completed correctly.
  • Was in charge of scheduling patient admissions and discharges.
  • Was in charge of transporting patients to and from various departments.
  • Went to clients' homes to learn more about their environments and how they affected their behavior and reactions to situations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.
  • Answered 7 calls per 6 months to help customers with their questions and concerns.
  • Authorized drug refills and provided pharmacies with detailed prescription information.

Summaries

  • Medical Assistant with over 8 years of experience working in a busy medical office with a variety of patients.
  • Highly skilled at quickly establishing rapport with patients, conducting assessments, and treating patients with clinical knowledge and skills.
  • Time manager, communicator, and problem solver extraordinaire.
  • Through effective communication and staff coordination, skilled in ensuring timely patient processing.
  • Highly knowledgeable in procedure and standard medical devices, with experience ranging from competitive offerings to cutting-edge developments, instructional training, and on-site guided applications.
  • Exceptional organizational skills, as well as a track record of effective communication with patients, families, and healthcare providers.
  • Looking for a job in a top-notch facility that values innovative processes.
  • Clinical Director with experience managing personnel, finances, facility operations, and admissions while delivering high-quality care.
  • Strong ability to communicate with patients and staff in a clear and effective manner.
  • Deadline-driven

Accomplishments

  • Collaborated with educational institutions to design transition plans for youth aging out of foster care, increasing college and vocational program enrollments by 36%.
  • Perinatal Care: Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
  • Implementation: Assisted in implementation of new tracking system that resulted in improved patient care.
  • Improved student outcomes 14%.
  • Vitals Testing: Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Conducted regular needs assessments for over 16 youth in community centers, helping to tailor services and optimize support outcomes.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Completed CPA in family and youth counseling, enhancing the effectiveness of therapeutic support and case management for vulnerable populations.
  • Assisted 8 youth in accessing mental health services through coordinated case management and referrals, improving mental health crisis resolution rates by 47%.
  • Supervision: Headed onboarding process for new nursing staff.

Affiliations

  • American Counseling Association (ACA)
  • National Association for Family, School, and Community Engagement (NAFSCE)
  • Volunteer Coordinator for Homeless and Runaway Youth Programs 2019 - Seattle
  • American Marketing Association
  • Graduate of Crisis Prevention Intervention Training 2015
  • Youth Advocate Programs, Inc.
  • National Youth Advocacy and Resilience Conference Attendee 2022
  • Participant in School Safety Advocacy Council Events 2022
  • Collaborative for Academic, Social, and Emotional Learning (CASEL) Member
  • International Child and Youth Care Network (CYC-Net)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certificate to Prescribe in Massachusetts method
  • ANA Certified in Family NP
  • Prehospital Trauma Life Support (PHTLS)
  • Project Management Professional (PMP)
  • Nitrous Oxide Administration Certification
  • CPR certified through American Heart Association
  • Home Health Aid Certified (HHA)
  • ANA Certified in Gerontological NP

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