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Skills

  • Revenue generation
  • Team collaboration
  • Project organization
  • Communications
  • Customer needs assessment
  • Organization
  • Time management
  • Regulatory compliance
  • Problem resolution
  • Market research and analysis

Work Experiences

  • Achieved Top Performer.
  • Achieved results over a one year period.
  • Closed over $7 in sales, which included preparing contracts and processing order forms each 18 months.
  • Assisted customers throughout the sales process, as well as during product setup and use.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Met sales and service targets of $3 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Improved the client organization and goal alignment by automating the process contact management system.
  • Managed Microsoft Excel inventory to improve sales pitches and closed more than 6 sales in two years.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Attended client meetings to discuss growth opportunities.

Summaries

  • 7 years of entrepreneurial experience in category and method sales.
  • Upselling products to increase overall sales is a skill, and Workday is a skill.
  • Achieved 68% above monthly sales quotas.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Extensive knowledge of accounting and inventory management, as well as a thorough understanding of method product specifications.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Created custom reports on payment compliance that reduced outstanding balances by 24%, improving cash flow management.
  • Resolved product issue through consumer testing.
  • Played a key role in negotiating contract extensions, resulting in a 3% revenue growth for existing portfolios.
  • Supported the training of 8 new account representatives, ensuring consistent onboarding and client relationship management success.
  • Provided hands-on product demonstrations to clients, helping to increase product engagement rates by 43% within three years.
  • Used CRM data analysis to identify upsell opportunities for Microsoft Excel, contributing to an additional $13 in annual revenue.
  • Leveraged relationship-building skills to negotiate favorable terms during annual client contract renewals, contributing to $6 in renewed revenue.
  • Led efforts to cross-sell QuickBooks to existing customers, accounting for $7 in additional revenue over two years.
  • Collaborated with team of 9 in the development of framework.
  • Suggested deployment of CRM automation tools that reduced the time spent on data entry by 31% and improved data accuracy.

Affiliations

  • National Institute for Account Management (NIAM)
  • Institute of Management Accountants (IMA)
  • Certified Sales Leadership Professional (CSLP) Course
  • Society of Human Resource Management
  • National Association of Business Economics (NABE)
  • Sales Management Association (SMA)
  • International Association of Administrative Professionals
  • American Marketing Association (AMA)
  • Certified Business Analysis Professional Certification (CBAP) Course
  • Association for Commercial Professionals - Business Development

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Google Ads Search Certification
  • Customer Success for Business Professionals Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Professional Sales Operations Certification
  • First Aid/CPR Certified
  • Certified Business Relationship Manager (CBRM)
  • Microsoft Dynamics 365 Sales Certification
  • Apple Certified Associate (ACA)
  • Data-Driven Sales Professional Certification

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