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Skills

  • Strategic planning
  • Policy development and enforcement
  • Policy and procedure modification
  • First Aid/CPR
  • Data entry
  • Employee retention strategies
  • Budgets
  • Business communication
  • Microsoft Office proficiency
  • Staff management

Work Experiences

  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Organized corporate and office conferences for company employees and guests.
  • Built and maintained relationships with 20+ vendors.
  • Evaluated employee performance and implemented incentives and team-building events to boost morale.
  • Coordinated cross-departmental efforts.
  • Coordinated cross-departmental efforts to implement a new attendance tracking system, reducing absenteeism by 27% through automated reminders.
  • Gathered and analyzed administrative cost data in order to prepare three years budgets for corporate management.
  • Collaborated with IT to transition to a paperless system.
  • Built and maintained relationships with 20+ vendors, negotiating favorable terms that saved the company $8 annually.
  • Avoided legal discrepancies.

Summaries

  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Professional in office management and administration with 11 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • These abilities, as well as a strong work ethic, are available.
  • Adaptable person with project management and process improvement abilities.
  • Strengths in data analysis and cross-functional collaboration backed up by Miscellaneous training.
  • Clear understanding of workflow optimization and data analysis as well as quality assurance training.
  • Achieved a 53% decrease in meeting overlaps.
  • Achieved zero disruption during the transition.
  • With 16 years of Miscellaneous experience, I am a well-organized Administrative professional with excellent multitasking abilities.

Accomplishments

  • Supervised facility maintenance issues, ensuring all repairs were completed within one year and stayed under the allocated budget by 18%. Received employee recognition for quick resolutions.
  • Collaborated with team of 16 in the development of procedure.
  • Documented and resolved framework which led to standard.
  • Revamped document management system from physical files to digital cloud storage, enhancing accessibility and cutting record retrieval time by 28%. Saved 6 labor hours annually.
  • Achieved Innovation Award or recognition for successfully managing office relocation project, ensuring no interruptions to critical operations.
  • Implemented an automated time-tracking system that improved payroll accuracy by 41% and reduced processing delays.
  • Initiated new filing system for handling confidential HR docs, reducing retrieval time by 36% and ensuring compliance with data privacy laws.
  • Monitored office budget across multiple departments, reducing unnecessary expenses by 63% without sacrificing productivity.
  • Managed a cross-departmental project improving employee workspace, leading to a 33% boost in productivity aligned with company goals.
  • Developed and maintained relationships with external suppliers and contractors, ensuring service quality and reducing vendor issues by 75%.

Affiliations

  • Society for Resource Planning (SRP)
  • Society of Women Engineers
  • Association of Executive and Administrative Professionals (AEAP)
  • Office Dynamics International (ODI) Certificate Programs
  • Project Management Institute
  • National Association of Social Workers
  • Emergency Plan and Preparedness Network (EPPNet)
  • American Association of Notaries
  • Jaycees
  • Association for Operations Management (APICS)

Certifications

  • Project Management Professional (PMP) from Project Management Institute for managing office projects and renovations seamlessly.
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Information and Records Manager (CIRM) for optimizing information archiving and retrieval strategies.
  • Certified Facilities Manager (CFM) from the International Facility Management Association for leading office renovation and improvements.
  • Google Certified Professional Cloud Architect
  • PMI Agile Certified Practitioner (PMI-ACP) from Project Management Institute for leading agile office projects.
  • Certified Professional in Leadership and Management (CPLM) from Management and Strategy Institute for leading and managing teams effectively.
  • Certified Professional Supervisor (CPS) from the National Association of Supervisory Personnel.
  • Google Workspace Administrator Certification for improving productivity using Google productivity tools.

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