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Skills

  • Community service project supervision
  • Correctional facility procedures
  • Operational improvement
  • MS Office
  • File and records management
  • Grant writing and funding acquisition
  • Crisis intervention techniques
  • Budgets
  • Emotional intelligence in juvenile rehabilitation
  • Organization

Work Experiences

  • In charge of 2 juveniles in a correctional residential facility setting.
  • Conducted comprehensive investigations into violations.
  • Looked into attempted escapes and conducted searches for inmates who had gotten away.
  • Acted as a liaison between juvenile residents and legal professionals, ensuring accurate and timely paperwork for court hearings and managed deadlines within Chicago.
  • Collaborated with local law enforcement.
  • Authored comprehensive incident reports.
  • Achieved 83% successful reintegration rates.
  • Had an excellent attendance record and was always on time for work.
  • Made rounds and conducted head counts and roll calls at predetermined intervals.
  • Was in charge of 17 inmates who were housed in a standard security unit.

Summaries

  • Contributed to safety improvements over 2017.
  • Connected youth offenders with employment opportunities.
  • Achieved results during one year.
  • Years of experience in corrections and law enforcement.
  • Achieved a 79% decrease in disruptive behavior.
  • Committed to advancing corrections methodologies, spearheading safety reforms that cut down repeat offenses by 78% and bolstered staff security.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved outstanding operational efficiency, improving junior officer training and implementing robust safety protocols across the facility.
  • Committed to rehabilitation.
  • With sound judgment and reasoned thinking demonstrated over a 17-year industry history, handles difficult inmates and high-pressure situations.

Accomplishments

  • Introduced new conflict resolution strategies that led to a 60% reduction in fights and verbal altercations between residents.
  • Authored comprehensive incident reports following facility-wide disturbances, resulting in policy changes that improved staff safety and reduced repeat offenses by 79%.
  • Reduced recidivism rates by 34% by creating tailored programs that focused on education, vocational skills, and conflict-resolution training.
  • Facilitated communication between law enforcement agencies, attorneys, and court systems to ensure seamless transitions and compliance for newly committed youth.
  • Led de-escalation efforts during multiple high-stress incidents, contributing to a 77% decrease in physical confrontations among residents.
  • Co-authored facility safety protocols, integrating industry best practices that reduced incidents of violence by 59% within 6 months.
  • Trained 13 new staff members in crisis management and de-escalation techniques, improving overall response times during emergency situations.
  • Led crisis intervention initiatives that decreased physical altercations by 23% and promoted a safer living environment for all residents.
  • Assisted in organizing grant applications that secured $88,000 in funding to improve educational and rehabilitation services for juvenile residents.
  • Created a rehabilitation tracking system in Salesforce, which improved the ability of case managers to assess juvenile progress and increased compliance with treatment plans.

Affiliations

  • Association for Conflict Resolution (ACR) Member
  • Participant in National Juvenile Service Training Institute (NJSTI)
  • Society of Human Resource Management
  • Local Youth Intervention Network Partner – Seattle
  • American Academy of Child and Adolescent Psychiatry (AACAP) Affiliate
  • Lions Club
  • Association of Information Technology Professionals
  • Peer Counselor for Juvenile Youth – Austin
  • National Association of Probation Executives (NAPE) Member
  • Jaycees

Certifications

  • Diversion Program Management Certification - system
  • Certified Public Accountant
  • Certification in Juvenile Mental Health and Behavioral Disorders - metric
  • Advanced Juvenile Probation Officer Certificate - metric
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CPR and First Aid - system
  • Cisco Certified Network Associate (CCNA)
  • Juvenile Corrections Certificate - initiative
  • Certified Business Analysis Professional (CBAP)

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