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Skills

  • Report writing
  • Initiative equipment
  • Design specifications
  • Pricing tool development
  • Public speaking
  • Hardware evaluation
  • MS Office
  • Dinner service planning
  • Floral shop assistance
  • Process implementation

Work Experiences

  • Managed
  • Got better.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Had planned ahead.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Ensured
  • Established
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Invented

Summaries

  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Customer service specialist with 16 years of category experience who is dedicated and detail-oriented.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Deadline-driven
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Engaging Floral Assistant with the ability to communicate and assist customers with menu selections.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Collaborate with commercial lenders to achieve sales targets.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.

Accomplishments

  • Facilitated and attended 8 florist workshops, helping the team adopt best practices in sustainability and new trends.
  • Helped design window displays that attracted new customers, leading to a 35% increase in foot traffic.
  • Supervised the preparation and delivery of floral arrangements for category, ensuring timely execution for 17 clients.
  • Coordinated floral installations for events of 17 attendees, consistently meeting client expectations under tight deadlines.
  • Used trend analysis in floral design to suggest seasonal offerings, increasing customer demand during category.
  • Resolved product issue through consumer testing.
  • Collaborated with event planners to build large-scale floral installations, receiving 11 client commendations for creativity and attention to detail.
  • Positioned the shop as a leader in eco-friendly floral options, contributing to a 30% growth in brand recognition within 6 months.
  • Increased sales 7% over several months.
  • Ensured timely flower shipments through effective vendor communication, reducing late deliveries by 20%.

Affiliations

  • Toastmasters
  • National Association for Catering and Events (NACE)
  • The Flower Arranger Magazine Subscription Club
  • Institute of Floriculture Training Certified Member
  • Freemason
  • Lions Club
  • Project Management Institute
  • Floral Design Workshops by system
  • Horticultural Society of Seattle
  • Floriculture Research Alliance Member

Certifications

  • Introduction to Floral Business Management - Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Floral Arrangement for Charitable Events Certification
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Online Floral Sales Certification - framework Courses
  • Inventory Control Certification
  • Adobe Photoshop for Floral Designers - process
  • Apple Certified Associate (ACA)

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