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Skills

  • Group dynamics facilitation
  • Event planning and execution
  • Process improvement
  • Regulatory compliance
  • Team building
  • Leadership coaching
  • Supervision
  • Program development
  • Mentorship and staff development
  • MS Office

Work Experiences

  • Attracted over 15 attendees.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 69% increase in family participation.
  • Catered to participants of different physical abilities.
  • Collaborated with department supervisors.
  • Achieved Excellence Award for best community engagement initiative.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Adept at reducing incident rates.
  • Category, method, and initiative events are all familiar to this versatile recreational leader.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Maintain discipline and safety while providing participants with a fun and engaging experience.
  • Promoting and directing all types of activities for category participants is a success.
  • Activities Supervisor with 13 years of successful quality assurance and client relations experience.
  • Activities Supervisor is a multi-talented Activities Supervisor who is consistently rewarded for planning and operational improvements.
  • Achieved improved participation by 40%.
  • Collaborate effectively in groups to generate innovative ideas and solutions to complex problems.
  • Adept at coordinating complex schedules.

Accomplishments

  • Served as the primary liaison with external agencies, ensuring compliance with all local safety and health regulations during 2 events across 2024.
  • Collaborated with marketing to develop new activities tailored to high-risk populations, achieving an attendance increase of 52% over 2015.
  • Established a social media and online registration system, increasing participant enrollment by 36% in 2021.
  • Facilitated 3-week mentor program for junior staff, leading to a 75% increase in their success rate for delivering quality activities.
  • Managed budget forecasting for team operations, ensuring that all events remained within a 15% margin of planned expenses.
  • Implemented a performance tracking system for team members, resulting in performance improvements and a 42% higher work satisfaction score among staff.
  • Implemented participant feedback analysis system, which increased registration renewals by 55% over 2019.
  • Planned and coordinated customized recreational events, increasing participant feedback ratings by 33%.
  • Resolved product issue through consumer testing.
  • Proactively identified and partnered with 18 local vendors for event supplies, reducing cost-per-event by 47%.

Affiliations

  • International Association of Administrative Professionals
  • American Association for Leisure and Recreation
  • Certified Nonprofit Professional (CNP) through the Nonprofit Leadership Alliance
  • International Events & Festivals Association
  • Certified Nonprofit Manager (CNPM) - procedure
  • Event Safety Alliance (ESA) Membership
  • Member of Community Development and Engagement Advising Group
  • Regional Coordinator of Staff Development Workshops for Park and Recreation Centers
  • Society of Human Resource Management
  • Certified Activity Director (CAD) through the National Certification Council for Activity Professionals

Certifications

  • Mental Health First Aid USA Certification
  • Certified Event Planner (CEP)
  • Recreation Management Certificate (College/University Name)
  • CompTIA Network+
  • Certified Camp Director (American Camp Association - ACA)
  • Apple Certified Associate (ACA)
  • Recreational Therapy Assistant Certification (University/College Name)
  • Certified Diversity and Inclusion Professional (CDP)
  • Leadership in Energy and Environmental Design (LEED) Green Associate
  • YMCA Team Leader Certification

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