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Skills

  • PeopleSoft and Essbase
  • Metrics Tracking
  • Verbal and written communication
  • Cash Flow analysis
  • Financial reporting
  • Rebate management
  • SPSS/STATA/SAS software proficient
  • US GAAP principles
  • Debt management
  • Staff development

Work Experiences

  • Looked over collection reports to see how far collections had progressed and how much money was still owed.
  • Proposed budgetary changes in order to boost the company's profits.
  • Created program and operations-related written documents and reports.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Developed policies and procedures for all salespeople to follow in order to keep the department running smoothly.
  • Collaborated with engineering, manufacturing, and corporate accounting to ensure that quality standards were met.
  • Used advanced software skills to create documents, reports, and presentations.
  • Produced periodic reports that compared budgeted and actual costs.
  • Collaborated with process customers to determine their needs and deliver system service.
  • Reconstructed accounting records using checks and cash receipts from clients.

Summaries

  • An effective Sales Operations Analyst who promotes superior insight into customer buying habits as well as SAP proficiency.
  • Strengths in data analysis and strategic planning backed up by Accounting and Finance training.
  • Accountant with 9 years of experience successfully maintaining accurate accounting data for large-scale financial organizations.
  • Internal Audit Manager with in-depth knowledge of business processes, risk and control frameworks, and auditing standards.
  • Trained to deal professionally with customer concerns while collecting payments on past-due accounts.
  • Friendly and approachable, with strong communication and management abilities.
  • Clients of all backgrounds and financial levels are well-served by her.
  • Both business and personal credit are areas where I excel.
  • Dedicated to managing, coordinating, and facilitating audits that have been assigned to me.
  • Sales Operations Analyst is a multi-talented Sales Operations Analyst who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Created customized CRM analytics views that allowed sales managers to reduce response times to customer queries by 68%.
  • Reduced
  • Consulted
  • Collaborated with sales leadership to refine forecasting models, which reduced forecast inaccuracy by 28%.
  • Collaborated with cross-functional teams to ensure alignment of CRM tools with sales objectives, reducing manual data entry by 52% hours per week.
  • Accounting Skills: Operated computers programmed with accounting software to record, store, and analyze information.
  • Won
  • Identified
  • Developed
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Lions Club
  • Member, Society of Competitive Intelligence Professionals
  • Alumni, Data-Driven Marketing Association (DDMA)
  • Member, International Institute of Business Analysis (IIBA)
  • Member, Global Operations Leaders Community
  • Member, National Association for Sales Professionals (NASP)
  • Participant, Global Tech Sales Enablement Group
  • Freemason
  • Toastmasters
  • Project Management Institute

Certifications

  • Certified Revenue Cycle Representative (CRCR) - Beacon Labs
  • Google Sheets Certification – method
  • Certified Protection Officer (CPO)
  • Dataloader Proficiency Certification – method or system
  • FDCPA
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Excel: Sales Analysis with Pivot Tables Certification – program
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Certified Internal Auditor (CIA)

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