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Skills

  • Business operations
  • Customer Loyalty Program Implementation
  • Ensuring proper pricing and labeling
  • Relationship development
  • Knowledge of sustainable sources in the meat industry
  • Team collaboration and leadership
  • Handling special customer orders efficiently
  • Product knowledge of meat and seafood types and preparation methods
  • Reducing product spoilage
  • Procedure equipment

Work Experiences

  • Balanced customer-facing responsibilities and behind-the-scenes tasks, consistently achieving productivity targets while maintaining top-tier service levels.
  • Kept the checkout area tidy by sweeping the floors and emptying the trash cans.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
  • Balanced customer-facing responsibilities and behind-the-scenes tasks.
  • Achieved a 80% boost in sales during peak months.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
  • Became a top-seller within 6 months.
  • Talked to customers about Jira, outlined restrictions, and educated them on policies.
  • Collaborated with chefs and butchers.

Summaries

  • Sells category and process products while keeping up with changing industry trends and customer preferences.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Boosted sales by 46%.
  • Within Retail, senior Meat and Seafood Clerk and outstanding performer in vendor management and cross-functional collaboration.
  • Consistently received positive feedback.
  • Meat and Seafood Clerk is a multi-talented Meat and Seafood Clerk who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Achieved 27% growth in sales.
  • Collaborative team player.
  • Dedicated to learning, growing, and succeeding in Retail.

Accomplishments

  • Improved the department’s profit margin by $5 in one year by promoting higher-priced cuts of meat and specialty seafood items.
  • Introduced pre-packed meat assortments, which improved operational speed and increased sales during high-traffic holiday periods by 79%.
  • Achieved sales increase of 74% by setting up engaging seafood and meat displays based on seasonal promotions and customer preferences.
  • Maintained a 45% customer satisfaction rate by anticipating customer needs and providing custom solutions for catering orders and meal planning.
  • Completed Scrum Master to ensure complete compliance with state and federal food sanitation standards.
  • Recovered 15 in lost revenue by implementing more stringent inventory management practices and minimizing theft or spoilage.
  • Instrumental in training 10 employees on customer service and sales techniques, improving customer engagement by 21% in 6 months.
  • Designed and implemented an efficient backstock organization method, reducing time to restock the floor by 78%.
  • Resolved product issue through consumer testing.
  • Developed systems for better stock rotation leading to a 42% reduction in expired or spoiled inventory.

Affiliations

  • American Culinary Federation, Certified Culinarian in Meat Processing 2022
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Certified Seafood HACCP (Hazard Analysis Critical Control Point) Program Certification 2022
  • National Grocers Association (NGA) Member 2016 – Present
  • Food Industry Management Program - Attendee 2022 – 2021
  • Grocery Manufacturers Association - Retailer Representative 2019
  • Seafood Nutrition Partnership Affiliate 2021 – Present
  • Student Affiliate – American Meat Science Association (AMSA) 2020 – 2015
  • Continuing Education Courses in Meat Science - Meridian 2017

Certifications

  • Retail Meat Industry Certification (RMIC)
  • Certified Meat Inspector License Phoenix
  • Seafood HACCP Alliance Certification
  • Meat Merchandising Program Cedar Works
  • Certified Safe Quality Food (SQF) Practitioner
  • Certified Public Accountant
  • Food Safety and Quality Assurance Certification Portland
  • SHRM Certified Professional (SHRM-CP)
  • Meat and Poultry Processing Worker Certificate
  • Apple Certified Associate (ACA)

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