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Skills

  • Product display design and merchandising
  • First Aid/CPR
  • Interpersonal communication skills
  • Communications
  • Meeting and surpassing sales targets
  • Achieving 100% audit pass rate
  • Problem-solving under pressure
  • Reducing product spoilage
  • Project organization
  • Business operations

Work Experiences

  • Collaborated with chefs and butchers to develop and implement custom cuts and curated seafood bundles, increasing department sales by $17 in 2022.
  • Assisted corporate buyers in selecting new product lines, introducing Workday to stores, which became a top-seller within one year.
  • Helped customers by answering their questions and completing their requests.
  • Kept the checkout area tidy by sweeping the floors and emptying the trash cans.
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
  • Accomplished this in 7 months.
  • Achieved a 100% pass rate on all internal audits.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Balanced customer-facing responsibilities and behind-the-scenes tasks, consistently achieving productivity targets while maintaining top-tier service levels.
  • Collaborated with chefs and butchers.

Summaries

  • Clear understanding of budget management and quality assurance as well as vendor management training.
  • Extensive inventory management and shipment processing experience.
  • Costs were consistently reduced while profits were increased.
  • Contributed to sales growth by 50%.
  • Adept in sourcing premium cuts of meat and seafood.
  • Achieved 27% growth in sales.
  • Achieved a 55% increase in department sales.
  • Contributed to improved operational efficiency.
  • Strengths in workflow optimization and vendor management backed up by Retail training.
  • Adept at making informed pairings.

Accomplishments

  • Maintained a 45% customer satisfaction rate by anticipating customer needs and providing custom solutions for catering orders and meal planning.
  • Recovered 15 in lost revenue by implementing more stringent inventory management practices and minimizing theft or spoilage.
  • Trained new hires on proper handling of perishable items, resulting in a 38% increase in operational efficiency based on internal evaluations.
  • Implemented FIFO practices, resulting in a 50% reduction in product waste over two years.
  • Effectively coordinated with suppliers to maintain optimal stock levels of fresh and frozen products, ensuring zero stockouts or overstocks.
  • Seamlessly fulfilled 4 complex custom orders per week with no errors or customer complaints.
  • Successfully handled and managed perishable inventory, reducing spoilage and shrinkage rates by 74% compared to prior periods.
  • Partnered with the management team to introduce new product lines that boosted department revenues by 62% in the first one year.
  • Designed and implemented an efficient backstock organization method, reducing time to restock the floor by 78%.
  • Managed high-volume seafood orders, processing customer special requests while maintaining a 15% customer satisfaction rate.

Affiliations

  • Institute of Food Technologists (IFT) - Member 2016
  • International Meat and Poultry HACCP Alliance Member 2016
  • Association for Computing Machinery
  • American Marketing Association
  • National Fisherman Seafood Expo Attendee 2023
  • International Association for Food Protection (IAFP) Member 2017 – Present
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Association of Food and Drug Officials (AFDO) Member 2019
  • Continuing Education Courses in Meat Science - Meridian 2017

Certifications

  • Certified Public Accountant
  • Advanced FIFO Practices and Inventory Reduction Techniques 2020
  • Certified Poultry Technologist
  • Certified Meat Cutter Program - Brightline
  • American Meat Science Association (AMSA) Certification
  • Food Safety and Quality Assurance Certification Portland
  • CompTIA Network+
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Deli and Meat Management Professional

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