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Skills

  • Team management
  • Regulatory compliance
  • HIPAA compliance
  • Anesthetic care coordination
  • Dental radiography
  • Project organization
  • Full Mouth Radiographs
  • Multitasking in fast-paced environments
  • Supervision
  • Strong manual dexterity

Work Experiences

  • Assisted in updating the clinic's electronic health record system.
  • Accommodated over 9 surgeries per day.
  • Achieved a 2 Excellence Award for excellence in clinical support.
  • Anticipated the needs of the surgeon.
  • Contributed to a higher success rate of consent forms.
  • Coached team members on the proper use of advanced dental surgery tools, including QuickBooks, improving procedural accuracy by 81%.
  • Passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, process, casts, and impressions were all things I did to help dentists.
  • Coordinated with third-party vendors for procurement of surgical equipment, ensuring timely delivery and maintaining quality standards across all tools and machinery.
  • Collaborated with cross-functional teams, including billing and administrative staff, ensuring accurate coding and insurance claims management post-surgery.
  • Achieved results within 18 months.

Summaries

  • Lead Oral Surgery Assistant is a multi-talented Lead Oral Surgery Assistant who is consistently rewarded for planning and operational improvements.
  • 12 years of experience as a Dental Assistant in team leadership.
  • Friendly Lead Oral Surgery Assistant with 7 years of experience providing patients with high-quality dental care.
  • Quickly solves problems and handles issues while adhering to procedures.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Resourceful Dental Assistant with 9 years of expertise using teamwork and communication to drive outstanding patient care. Efficient when prepping exam rooms and sterilizing tools and equipment using standard infection control procedures. Resolves problems and handles issues quickly while following protocols.
  • Clear understanding of team leadership and client relations as well as project management training.
  • Achieved substantial reductions in surgery complications.
  • Achieved cost reductions of $15 annually.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Collaborated with team of 13 in the development of category.
  • Revamped patient intake documentation to include essential insurance processing information, reducing billing discrepancies by 33%.
  • Conducted postoperative follow-up with over 16 patients, reducing recovery complications by 62% through adherence to aftercare instructions.
  • Championed the adoption of a new inventory tracking system for surgical supplies, leading to a reduction in stock shortages by 71%.
  • Contributed to Asana deployment within the clinic, leading to a 65% improvement in workflow integration between surgery, recovery, and patient billing.
  • Implemented an online patient portal for post-surgery care instructions, reducing postoperative inquiries and clinic visits by 79%.
  • Reduced surgery prep time by 42% by leading a project to reorganize the surgical instrument storage system.
  • Collaborated with insurance and billing departments on the implementation of an automated claims-submission system, increasing claim approval rates by 26%.
  • Successfully coached newly hired oral surgery assistants, leading to a 22% decrease in procedural errors within the first 18 months on the job.
  • Led a team of 12 oral surgery assistants, implementing streamlined surgical workflows that improved patient throughput by 82%.

Affiliations

  • Society of Women Engineers
  • Certified Surgical Technologist (CST)
  • National Certification Board for Dental Assistants
  • American Academy of Implant Dentistry (AAID)
  • National Institute of Dental and Craniofacial Research (NIDCR)
  • Certified Oral Surgery Assistant (COSA) from the American Association of Oral & Maxillofacial Surgeons
  • Lions Club
  • Association of Dental Implant Auxiliaries (ADIA)
  • Freemason
  • National Association of Social Workers

Certifications

  • Radiology Certification (Dental X-Ray License) from metric
  • Certified Patient Care Technician/Assistant (CPCT/A)
  • OSHA Healthcare Compliance Certification
  • Certified Basic IV Sedation Assistant
  • Certified HIPAA Privacy and Security Expert (CHPSE)
  • Hazardous Materials Management Certification (HAZMAT)
  • Certified Public Accountant
  • Dental Implant Assistant Certification
  • Cisco Certified Network Associate (CCNA)
  • Local Anesthesia Certification for Dental Assistants

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