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Skills

  • Staff management
  • Predictive Maintenance Implementation
  • Business process re-engineering
  • Immunizations
  • Stakeholder collaboration
  • Hiring and recruitment
  • Operational efficiency improvement
  • Profit improvements
  • Training and development
  • Therapy programs

Work Experiences

  • Approved a business optimization strategy.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Analyzed defect trends in product output.
  • Analyzed defect trends in product output, resulting in a process overhaul that decreased defects by 75% in the past year.
  • Achieved a 69% increase in operational consistency.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Collaborated with IT to implement automation.
  • Boosted process ownership at all levels.

Summaries

  • Achieved a 62% reduction in waste.
  • Entry-level Pharmacy Manager with exceptional performance reporting and cross-functional collaboration knowledge.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Develop and lead an office staff that is productive and efficient.
  • Achieved actionable insights.
  • Within Miscellaneous, senior Improvement Manager and outstanding performer in workflow optimization and process improvement.
  • Improvement Manager is a multi-talented Improvement Manager who is consistently rewarded for planning and operational improvements.
  • Improvement Manager with 18 years of successful team leadership and vendor management experience.
  • Achieved a 29% improvement in on-time delivery performance.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.

Accomplishments

  • Resolved product issue through consumer testing.
  • Revamped incident tracking systems in partnership with IT and risk management, leading to a 30% reduction in reportable safety incidences.
  • Developed and implemented a business process re-engineering strategy that improved operational efficiency by 30% within 14 months.
  • Optimized resource allocation across 16 departments, leading to a 46% increase in overall production capacity.
  • Reduced operational costs by 68% using advanced waste reduction strategies across operations.
  • Trained and mentored 10 employees on continuous improvement techniques, increasing team performance by 69%.
  • Redesigned workflow processes to increase productivity, shortening project delivery times by 71% within Miscellaneous.
  • Developed a strategy to consolidate operations leading to a 50% reduction in overhead costs within method.
  • Led the successful deployment of an SPC program, cutting error rates by 70% and saving $18 annually.
  • Collaborated with the executive team to develop performance metrics dashboards that contributed to a 26% reduction in operating costs annually.

Affiliations

  • Operational Excellence Society
  • Society for Human Resource Management (SHRM)
  • Certification in Production and Inventory Management (CPIM)
  • Academy of Management (AOM)
  • Shingo Institute for Organizational Excellence
  • International Society of Automation (ISA)
  • American Management Association (AMA)
  • Supply Chain Operations Reference (SCOR) Professionals Group
  • Institute of Operational Risk
  • National Association of Social Workers

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • ITIL Foundation Certification
  • Advanced Facilitation Skills Certification
  • CompTIA A+ Technician
  • Agile Certified Practitioner (PMI-ACP)
  • Certified Performance Management Professional (CPMP)
  • Lean Six Sigma Black Belt Certification
  • Certified Business Analysis Professional (CBAP)

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