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Skills

  • Communications
  • Collaboration with kitchen staff
  • Project organization
  • Customer feedback analysis
  • Adaptability in dynamic environments
  • Workday knowledgeable
  • Team management
  • Regulatory compliance
  • Shift Scheduling
  • Food waste reduction

Work Experiences

  • Followed safe working practices, food safety regulations, and company policies.
  • Scheduled and received food and beverage deliveries from a variety of vendors, keeping lists to avoid mistakes.
  • Carved, garnished, and plated food.
  • Kept an eye on the food prep and provided feedback on portion sizes and presentation.
  • Coordinated tasks during peak periods.
  • Packaged and labeled standard products and orders for the to-go counter and drive-through window.
  • Contributed to the development and testing of seasonal menu items, directly increasing customer interest and sales.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Accommodated special dietary requests.
  • Achieved zero health violations during 2021.

Summaries

  • Commitment to the highest food safety standards and exceptional customer service.
  • In all tasks, a proven track record of dependability, accuracy, and efficiency.
  • Memorizes menu items and orders, assisting in the preparation of high-quality, timely food.
  • In support of all best-in-class service initiatives, demonstrated 10 years of consistent productivity, attention to detail, and remarkable work ethic.
  • Food Service Helper with extensive experience in foodservice and related positions.
  • Food Service Helper is a multi-talented Food Service Helper who is consistently rewarded for planning and operational improvements.
  • Motivated Food Service Worker who is used to following recipes to the letter when preparing food ingredients and dishes.
  • With 9 years of experience serving program food, capable Food Service Helper.
  • Takes orders, fills special requests, prepares food, and performance reporting with ease.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at stakeholder engagement and team leadership.

Accomplishments

  • Successfully reduced food waste by 46% by implementing advanced portion control and proper storage methods.
  • Played a key role in diversifying the menu, introducing 9 new items which contributed to a 26% increase in customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Sanitized workstations and equipment with initiative, ensuring compliance with food safety regulations.
  • Developed a cleaning and sanitation protocol that reduced kitchen downtime by 80% and passed category inspections.
  • Collaborated with the chef team to create promotional events that resulted in attracting 32% more walk-in customers.
  • Led a team of 14 during rush hours, maintaining smooth operations and reducing order errors by 81%.
  • Coordinated with other departments to launch a food delivery service, achieving a 76% revenue growth within three years.
  • Standardized portioning guidelines, resulting in a consistent customer experience and 15% reduction in food costs.
  • Collaborated with suppliers to ensure timely delivery of fresh ingredients, maintaining waste reduction at 28%.

Affiliations

  • Foodservice Management Professionals (FMP)
  • Rotary International
  • Community Soup Kitchen – Lead Shift Volunteer, Seattle
  • Society for Hospitality and Foodservice Management (SHFM)
  • American Dietetic Association (ADA) – Associate Member
  • Society of Women Engineers
  • International Foodservice Editorial Council (IFEC) Membership
  • Culinary or Hospitality Student standard Association at Meridian
  • Project Management Institute
  • Association for Supply Chain Management (APICS)

Certifications

  • Project Management Professional (PMP)
  • Certified Hospitality and Tourism Management Professional (CHTMP)
  • Certified Professional—Food Safety (CP-FS)
  • Allergen Awareness Certification for Food Service
  • Certified Nutrition Specialist (CNS)
  • Food Manager Certification (State-based, e.g., Texas Food Handler Certification)
  • Certified Public Accountant (CPA)
  • ServSafe Manager Certification
  • SafeStaff Food Handler Certificate
  • Certified Dietary Manager (CDM)

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