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Skills

  • Portion control
  • Team management
  • Relationship development
  • Preparation techniques
  • Metric cuisine familiarity
  • Health and safety compliance
  • Problem resolution
  • Effective communication with team members
  • Business operations
  • Manual dexterity

Work Experiences

  • Contributed to a 51% increase in customer satisfaction.
  • Boosted sales by $14 over one year.
  • Provided information on menu items, garnishes, and preparation methods to picky guests.
  • Contributed to increased sales by $11 weekly.
  • Avoided spoilage and expiration issues.
  • Initiated, planned, and implemented process improvements to optimize food inventory levels.
  • Accommodated special dietary requests.
  • Addressed specific dietary needs.
  • Achieved 82% accuracy.
  • Coordinated shift schedules for a team of 12 employees.

Summaries

  • In support of all best-in-class service initiatives, demonstrated 10 years of consistent productivity, attention to detail, and remarkable work ethic.
  • When managing multiple tasks at once and assisting customers, be professional and calm.
  • Well-organized and efficient, with a strong desire to please customers.
  • Seasoned Food Preparation Worker with system cuisine and standard techniques expertise.
  • Maintains a high level of performance in both individual and group tasks.
  • Dedicated to the success of the team and the company.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Grocery store associate who has worked in both the bakery and the prepared foods departments.
  • Food Service Helper is a multi-talented Food Service Helper who is consistently rewarded for planning and operational improvements.
  • Food Service Helper with extensive experience in foodservice and related positions.

Accomplishments

  • Developed a seasonal menu item rotation that contributed to a 46% sales spike during peak holiday seasons.
  • Collaborated with suppliers to ensure timely delivery of fresh ingredients, maintaining waste reduction at 28%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a cleaning and sanitation protocol that reduced kitchen downtime by 80% and passed category inspections.
  • Enhanced plating and presentation techniques for Salesforce, increasing weekly average sales by $4.
  • Performed regular deep cleanings of the kitchen, which improved overall hygiene and reduced staff sickness by 76%.
  • Standardized portioning guidelines, resulting in a consistent customer experience and 15% reduction in food costs.
  • Successfully reduced food waste by 46% by implementing advanced portion control and proper storage methods.
  • Collaborated with the chef team to create promotional events that resulted in attracting 32% more walk-in customers.
  • Actively participated in menu planning meetings, helping to introduce healthier options with a 39% growth in sales.

Affiliations

  • Certified Dietary Manager (CDM) – attained from Cedar Works, 2019
  • Society for Hospitality and Foodservice Management (SHFM)
  • International Caterers Association (ICA)
  • Local Health Department – Food Safety Workshop participant
  • International Association of Administrative Professionals
  • Food Allergy Research & Education (FARE) – Advocate/Member
  • American Marketing Association
  • School Nutrition Association (SNA) – Certification in process
  • Culinary or Hospitality Student standard Association at Meridian
  • Project Management Institute

Certifications

  • First Aid/CPR Certified
  • Certified Nutrition Specialist (CNS)
  • CPR and First Aid Certified (Red Cross)
  • Certified Public Accountant (CPA)
  • OSHA General Industry Certification
  • Certified Kitchen and Bath Designer (CKBD)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • HACCP (Hazard Analysis Critical Control Point) Certification
  • Excellence in Food Safety by Meridian
  • CompTIA Network+

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