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Skills

  • Team leadership and development
  • Tracking documents
  • NexGen medical billing
  • Miscellaneous regulations
  • Inventory control
  • Professional and mature
  • Cross-functional collaboration
  • administer training modules
  • Business operations
  • Microsoft Outlook

Work Experiences

  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Ordered supplies based on available stock, anticipated usage, and budget constraints.
  • Performed general clerical tasks both independently and with supervision.
  • Created and disseminated team-based communications such as newsletters to improve collaboration and morale among office employees.
  • Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy.
  • Used metrics in order to evaluate performance and policies.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Registrars and clients.
  • Was in charge of inventory management, which included materials monitoring, ordering or requisitioning, and stocking or restocking supplies.
  • Inbound phone calls, mail, and faxes were managed and directed appropriately by me.
  • Performed a variety of office support functions as needed.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • In search of a new professional challenge in a fast-paced setting.
  • Registrar with 13 years of successful team leadership and client relations experience.
  • Data analysis and project management are examples of areas of expertise.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • With 15 years of experience as Registrar in Boston, I am organized and hardworking.
  • Team player who is polished and precise in handling multi-line systems with high call volumes.
  • Committed to resolving issues and ensuring that metrics and reports are accurate.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Reliable Program Support Assistant seeking to apply 4 years of vendor management and project management experience to the Registrar position.

Accomplishments

  • Managed procedure area.
  • Collaborated with team of 17 in the development of framework.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Exceeded enrollment targets for 2019 by implementing predictive enrollment forecasting, achieving 73% growth in the incoming student population.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Scheduling: Organized technician schedule for customer jobs.
  • Trained 8 temporary accounting administrative staff during tax season.
  • Earned “Innovation Award” in 2022.
  • Awarded “Employee of the Month” for delivering outstanding administrative support.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.

Affiliations

  • User Experience in Higher Education Systems Alliance
  • Lions Club
  • Association for Institutional Research (AIR)
  • Academic Credentials Evaluation Association (ACEA)
  • PACRAO (Pacific Association of Collegiate Registrars & Admission Officers)
  • League for Innovation in the Community College
  • RECS (Registrar Enrollment Committee Support) process
  • American Marketing Association
  • National Association for College Admission Counseling (NACAC)
  • American Medical Informatics Association

Certifications

  • Association for Project Management (APM)
  • Certified Public Accountant (CPA)
  • Database Management and Design Certification - Oracle University
  • Certified University Operations Manager (CUOM) - program
  • Certified Revenue Integrity Professional (CRIP) - National Association of College and University Business Officers (NACUBO)
  • Cisco Certified Network Associate (CCNA)
  • Certified Records Manager (CRM) – process
  • Salesforce
  • CompTIA Security+
  • Metric, Microsoft Office Specialist: Certificate

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