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Skills

  • Insurance provider negotiation
  • Home care
  • Patient behavioral tracking
  • Non-violent de-escalation techniques
  • Clinical team onboarding and training
  • Collecting vitals
  • Sanitation
  • EMR / EHR
  • Medicaid and Medicare regulations knowledge
  • Trauma-informed care

Work Experiences

  • Physical assessments, medication, and chronic disease management were all part of my care for home health patients.
  • Led a successful 10-person team of registered nurses, licensed practical nurses, and ancillary staff.
  • Authored patient discharge summaries, ensuring continuity of care and consistent follow-up with primary care providers, which reduced follow-up appointment no-show rates by 26% over 2019.
  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Advocated for patients' rights and access to mental health services, reducing insurance denial rates by 84%, in collaboration with case review teams.
  • Audited charts and reviewed clinical documents to ensure accuracy.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Provided excellent care to patients with a variety of diagnoses and oversaw their treatment from start to finish.
  • Recorded details about all therapies, including system and method to keep patient charts up to date.
  • Advocated for patients in high-stress situations.

Summaries

  • Achieved better patient outcomes in high-risk psychiatric cases.
  • Experienced nurse with demonstrated clinical knowledge, natural interpersonal skills, and technical abilities.
  • Psychiatric Nurse Case Manager with 13 years of experience treating patients and coordinating care with other healthcare professionals.
  • Advocated for patients' holistic mental healthcare rights.
  • Leader who prioritizes quality and efficiency.
  • Psychiatric Nurse Case Manager is a multi-talented Psychiatric Nurse Case Manager who is consistently rewarded for planning and operational improvements.
  • Clear understanding of risk assessment and data analysis as well as risk assessment training.
  • Achieved 19% reductions in patient crisis incidents.
  • Achieved a 78% improvement in long-term patient stability.
  • Strengths in performance reporting and workflow optimization backed up by Healthcare training.

Accomplishments

  • Implemented evidence-based mental health interventions that reduced patient relapse rates by 72% over 6 months.
  • Executed comprehensive psychiatric intake assessments that decreased overall inpatient readmission rates by 76% over the past year.
  • Collaborated with stakeholders to redesign intake assessments, shortening intake time by 2% to allow timely patient care while still being comprehensive.
  • Trained staff in behavioral health protocols in compliance with system, ensuring proper care across 14 units while maintaining 100% regulatory compliance.
  • Championed the development and launch of telepsychiatry services during the COVID-19 pandemic, increasing patient access and care delivery by over 19%.
  • Developed individualized relapse prevention plans for patients, reducing repeat admissions by 47% over one year.
  • Worked diligently to ensure care plan compliance, with a 54% improvement in patient symptom tracking across 16 cases.
  • Monitored compliance with Medicaid and Medicare psychiatric billing requirements, which resulted in an avoidance of fees and penalties amounting to $79,000.
  • Utilized statistical analysis tools to track patient symptom trends, resulting in more timely interventions and a 26% reduction in severe mental health episodes.
  • Reduced inpatient suicide attempts by 84% through implementing a psychiatric safety protocol across 10 units.

Affiliations

  • Society of Human Resource Management
  • Global Alliance for Behavioral Health and Social Justice
  • American Clinical Social Work Association (ACSWA)
  • State Psychiatric Nurses Association Washington
  • State-Specific Board of Nursing Arizona
  • Therapeutic Communities Association the Southeast
  • Freemason
  • National Alliance on Mental Illness (NAMI)
  • Employee Assistance Professionals Association (EAPA)
  • National Association of Social Workers

Certifications

  • Certified Telehealth Coordinator (CTC)
  • Motivational Interviewing: Mastery Level Certification
  • CompTIA Network+
  • Certified Nurse Manager and Leader (CNML)
  • Emergency Nurse Certification (CEN)
  • Certified Public Accountant
  • Mindfulness-Based Stress Reduction (MBSR) Certification
  • Medication Assisted Treatment (MAT) Specialist Certification
  • Basic Life Support (BLS) Certification
  • Certified Psychiatric Rehabilitation Practitioner (CPRP)

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