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Skills

  • Automation project management
  • Data-driven decision making
  • Continuous improvement methodologies
  • Budget allocation and analysis
  • Cross-functional team leadership
  • Communications
  • Advanced Negotiation Strategies
  • Process improvement
  • Agile Methodology Implementation
  • Supervision

Work Experiences

  • Collaborated with the IT department to deploy cybersecurity measures across multiple platforms, reducing breaches by 29%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the delivery of category project by standard team, which resulted in category.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 53% reduction in time-to-market.
  • Achieved a 19% faster project completion rate.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported Power BI to three years customer locations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 81% decrease in manual errors.

Summaries

  • Expertise in identifying, articulating, and resolving a variety of issues.
  • Achieved significant reductions in time-to-market.
  • For Computers Software sector businesses, forward-thinking Operations Specialist with 9 years of experience in project management.
  • Aligned goals with HR and leadership.
  • Within Computers Software, senior Business Operations Lead and outstanding performer in team leadership and process improvement.
  • Achieved efficient logistics.
  • Achieved minimal downtime during integration.
  • Achieved a 16% improvement in Net Promoter Score (NPS).
  • Clear understanding of cross-functional collaboration and process improvement as well as cross-functional collaboration training.
  • Adept at identifying and resolving operational bottlenecks, increasing project completion speed by 70%. Strong focus on delivering scalable business solutions that meet evolving market demands.

Accomplishments

  • Monitored and enhanced facility utilization across multiple locations, improving asset usage by 31% and cutting overhead costs by program.
  • Documented and resolved procedure which led to metric.
  • Championed a comprehensive operational excellence program that increased throughput by 24% while reducing cycle times by 18 months, significantly contributing to company growth.
  • Reduced time-to-market for key product lines by 17 days through redesigning the production and sourcing processes.
  • Devised and rolled out a supplier scorecard system that enhanced supplier performance visibility, resulting in a 33% improvement in delivery accuracy and a category reduction in supplier penalties.
  • Developed a risk mitigation strategy that led to a 73% decrease in operational disruptions during the expansion into 16 markets across Columbus.
  • Spearheaded a comprehensive process automation effort that resulted in a 24% decrease in repetitive tasks, improving overall operational efficiency while saving 13 labor hours per month.
  • Resolved product issue through consumer testing.
  • Supervised the successful integration of enterprise-level ERP systems, streamlining operations across 10 departments and improving data consistency and reporting by 55%.
  • Implemented time-to-market improvement strategies that accelerated new product introduction by 6 days, contributing to company revenue growth of 26%.

Affiliations

  • Association for Operations Management (APICS)
  • Business Process Management Institute (BPMI)
  • American Production and Inventory Control Society (APICS)
  • Project Management Institute
  • Project Management Institute (PMI)
  • Scrum Alliance
  • MIT Sloan Management Review
  • International Institute of Business Analysis (IIBA)
  • International Association of Administrative Professionals
  • Institute for Operations Research and the Management Sciences (INFORMS)

Certifications

  • Six Sigma Black Belt Certification - system
  • Certified Business Analysis Professional (CBAP)
  • Certified in Strategy & Competitive Analysis (CSCA) - Institute of Management Accountants (IMA)
  • Microsoft Certified Systems Engineer (MCSE)
  • APMP Foundation Level Certification (Proposal Management) - Association of Proposal Management Professionals (APMP)
  • Certified Supply Chain Professional (CSCP) – APICS
  • Professional in Human Resources (PHR) – HR Certification Institute (HRCI)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect

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