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Skills

  • Extremely organized
  • Data Management
  • Strong verbal communication
  • Report writing
  • Carpentry
  • Data analysis
  • Illustration
  • Business operations
  • Team Leadership
  • MS Office

Work Experiences

  • Championed the use of data-driven design solutions, integrating analytic tools, which enhanced decision-making capabilities and achieved a 53% improvement in design effectiveness.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Oversaw the implementation of human-centered design approaches to standardize design methodologies.
  • Planned and led brainstorming sessions to generate potential product concepts.
  • Achieved a 64% improvement in design effectiveness.
  • Achieved a 58% improvement in team productivity year-over-year.
  • Used 3D software to give customers a clear picture of the finished product, creating a "wow" effect.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • Motivated Design Manager with experience managing large-scale projects, including budgeting and administration.
  • Complex, technical health care interior projects, including acute care, outpatient, and convalescent care, are among his specialties.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Effortless coordination with vendors and management of construction teams in the past.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Design Manager.
  • Certified Interior Designer assisting clients in the design of innovative spaces and the creation of healthy, functional, and cost-effective environments.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Innovative Design Manager combines innovative ideas with a practical design approach.
  • Top-producing salesperson and industry expert in Miscellaneous.

Accomplishments

  • Mentored a cross-functional team of 18 designers and developers, fostering an environment of continual learning and skill development.
  • Successfully led workshops for client stakeholders, turning complex business requirements into actionable design roadmaps, resulting in an increased client satisfaction rate of 58%.
  • Led A/B testing initiatives that informed iterative design improvements, increasing user engagement metrics by 65%.
  • Incorporated feedback from stakeholders and usability testing with procedure, resulting in a 40% increase in product adoption.
  • Initiated a design sprint process that reduced design cycle time by 49%, contributing to faster development sprints.
  • Standardized the design-to-development handoff with clear documentation and best practices, cutting back on revision cycles by 70%.
  • Reduced product inconsistency by 67% by realigning all design systems with updated brand guidelines.
  • Founded a company-wide design-thinking initiative, improving cross-departmental innovation and reducing product time-to-market by 6 weeks.
  • Increased sales 3% over 6 months.
  • Collaborated cross-functionally with marketing and engineering on product launches, helping reduce product launch delays by 3 days.

Affiliations

  • Certified Usability Analyst, Human Factors International (HFI), 2018
  • Active Participant, CreativeMornings Design Events, 2020
  • Founding Member, Local DesignOps Community, Seattle, 2019
  • Active Participant, Adobe Creative Jams Design Challenges, 2020
  • Certified Practitioner, Interaction Design Foundation – Human-Computer Interaction (HCI), 2022
  • Co-chair, Local Chapter of Interaction Design Association (IxDA), Portland, 2019
  • Certified in Agile Methodologies, Scrum Alliance – Certified ScrumMaster (CSM), 2021
  • Speaker, UXPA International Conference (UXPA), 2023
  • Member, User Experience Professionals Association (UXPA), 2016
  • Certified Member, Nielsen Norman Group (NNG) UX Certification, 2020

Certifications

  • Google UX Design Professional Certificate
  • Certified Protection Officer (CPO)
  • Certified Usability Analyst (CUA) - Human Factors International
  • Certificate in Data Visualization with Tableau - Vantage
  • SAP Certified Application Associate
  • Certified Digital Accessibility Specialist (CDAS) – IAAP
  • Masters in Design Management - category
  • Adobe Certified Professional in Graphic Design & Illustration
  • Microsoft Office Specialist (MOS)
  • CIW User Interface Design Specialist

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