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Skills

  • Equal opportunities facilitation
  • Labor negotiations
  • Employee engagement survey creation
  • HR Information Systems (HRIS) Implementation
  • HR Process Automation
  • Workforce improvements
  • HR Budget Management
  • Employee productivity optimization
  • Benefits and compensation management
  • Labor agreement negotiation

Work Experiences

  • Achieved 60% reduction in grievance disputes.
  • Reviewed and reported on existing and potential trends by analyzing termination data.
  • Represented the company at various civic and community events in order to improve the company's image and generate new business.
  • Followed the protocol in terms of management tools and procedural accuracy to a tee.
  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Achieved Outstanding Service Award recognition.
  • Was in charge of a variety of benefit programs, including 401K, medical, dental, and vision coverage.
  • Achieved 84% employee satisfaction.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.

Summaries

  • Accomplished in 6 months.
  • Proven leadership skills, including a results-oriented mindset and a thorough understanding of HR development processes and related disciplines.
  • Trusted business partner with a track record of influencing business decisions by consulting with executives.
  • To diffuse anger, collect accurate information, and resolve conflicts, manages staff with patience, tact, and diplomacy.
  • Achieved annual savings of $4.
  • Strengths in quality assurance and process improvement backed up by Human Resources training.
  • Achieved results within two years.
  • Industry compliance is something about which I'm well-versed.
  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • Achieved promotions within three years.

Accomplishments

  • Structured and implemented an employee recognition program that increased workplace satisfaction as measured by surveys by 23%.
  • Facilitated cultural competency and inclusivity training programs, resulting in 37% improvement in cross-department collaboration by 2021.
  • Managed migration to a new HR system, leading to a 54% reduction in time-to-hire and improving recruitment process efficiency.
  • Directed leadership succession planning that ensured 68% of senior positions were filled internally, maintaining business continuity.
  • Led cross-functional task force on diversity recruitment strategy, increasing minority hires by 72% within a 18 months span.
  • Analyzed market rates and redesigned compensation strategies to optimize external equity, improving employee retention in high-demand roles by 19%.
  • Drove employee engagement initiatives through enhanced workplace culture, achieving 32% improvement in bi-annual employee satisfaction surveys.
  • Partnered with the learning & development team to launch comprehensive onboarding services, expediting new hire productivity by 81%.
  • Implemented conflict resolution training across all managers, leading to a 42% decrease in workplace disputes by end of 2015.
  • Led change management initiatives during organizational restructuring, retaining 37% of workforce and improving morale.

Affiliations

  • National Diversity Council
  • National Association of African Americans in Human Resources (NAAAHR)
  • Lions Club
  • American Association for Access, Equity, and Diversity (AAAED)
  • Project Management Institute
  • Association of Workplace Investigators (AWI)
  • Women in Human Resources (WiHR)
  • WorldatWork - Total Rewards Association
  • International Public Management Association for Human Resources (IPMA-HR)
  • American Society of Safety Professionals

Certifications

  • CompTIA A+ Technician
  • Certified Diversity and Inclusion Professional (CDIP)
  • Certified Business Analysis Professional (CBAP)
  • Advanced HRIS Implementation Training - ServiceNow
  • Certified Leadership and Talent Management Specialist - 2022
  • Human Resource Strategy Certificate - category
  • Lean Human Resources Management Certification
  • Professional in Human Resources (PHR) Certification
  • CompTIA Security+
  • Certified Human Resources Specialist (CHRS) - Georgia

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