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Skills

  • Budget preparation and forecasting
  • MS Office
  • Building operations
  • Market trend analysis
  • Marketing and advertising
  • Contract negotiation
  • Automated tenant tracking software implementation
  • Automated reporting tools proficiency
  • Operational improvement
  • First Aid/CPR

Work Experiences

  • Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes.
  • Achieved results within 15 months.
  • Collaborated with marketing teams to rebrand properties.
  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Executive Property Manager every one year.
  • Created and maintained reporting and tracking systems for PHAS indicators.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 12% or higher.
  • Achieved results over 3 years.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.

Summaries

  • Cut administrative time by 85%.
  • Brings 13 years of relevant experience to the Executive Property Manager position.
  • Inspections are organized, issues are resolved, and project management is delivered.
  • Executive Property Manager is a hardworking Executive Property Manager with a track record of running cost-effective, financially sound property operations.
  • Boosted monthly rents by 20%.
  • Detail-oriented with prior experience coordinating cross-functional collaboration and process improvement.
  • Adhered to strict budgets and deadlines.
  • Consistently reduced operating costs by an average of 69% per year.
  • Achieved results within 13 months.
  • Achieved on-budget results.

Accomplishments

  • Successfully managed and resolved over 6 landlord-tenant disputes, reducing complaint occurrences by 75%.
  • Implemented automated rent collection systems that improved on-time payment rates by 77%, minimizing delinquencies.
  • Coordinated property acquisitions and asset sales, contributing to net asset growth of $8 for investors in 2017 alone.
  • Developed emergency protocols and safety procedures, reducing the impact of natural disasters on tenant safety and preventing loss of property value.
  • Spearheaded a preventive maintenance program, reducing repair costs by $6 over 18 months and extending the lifecycle of key property components.
  • Reduced tenant turnover by 32% through timely responses to maintenance requests and superior customer service initiatives.
  • Increased residential retention rates by 45% over 5 years through personalized communication with tenants and proactive issue resolution.
  • Leveraged tenant data analysis to forecast market trends and refine leasing strategies, aligning rent levels with prevailing market rates and improving occupancy rates.
  • Resolved product issue through consumer testing.
  • Executed cost-saving initiatives that reduced operating expenses by 30% across 17 properties without sacrificing quality or tenant satisfaction.

Affiliations

  • Commercial Real Estate Women (CREW) Network
  • International City/County Management Association (ICMA)
  • Society of Industrial and Office Realtors (SIOR)
  • International Association of Administrative Professionals
  • Toastmasters
  • Landlords Professional Association
  • Real Estate Property Tax Appeals Association
  • Association for Computing Machinery
  • Building Owners and Managers Association (BOMA)
  • Rotary International

Certifications

  • Enterprise Green Communities Certification Program - 2021 by Enterprise Community Partners
  • Real Property Administrator (RPA) - 2020 by Building Owners and Managers Association (BOMA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Accredited Commercial Manager (ACoM) - 2018 by IREM
  • CompTIA Network+
  • Certified Legal Risk Manager for Real Estate - 2023 by National Real Estate Investors Association (NREIA)
  • OSHA 10-Hour General Industry Certification - 2017 by Occupational Safety and Health Administration
  • Project Management Professional (PMP) - 2022 by Project Management Institute (PMI)
  • Certified Rent Collection Specialist (CRCS) - 2017 by National Apartment Association (NAA)

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